Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Elite Comfort Solutions, the date of manufacture in MM/DD/YY format (9/24/21 for king mattresses or 9/27/21 for queen mattresses), the model number, CHILL and "Prototype ID:ECS2003RHCH" can be found on the bottom portion of the white tag which is located at the head of the mattress.
Which products are included?
This recall involves certain Nectar Premier Mattresses manufactured on two specific dates: King size: manufactured on 9/24/2021; and Queen size: manufactured on 9/27/2021. The recalled mattresses have a white poly-blend top cover with black side panels and a vertical purple sash, and the foot of the mattresses is marked with the large (13" long, 2" tall) embroidered "nectar" logo and the word "Nectar" imprinted in white, and also have the date of manufacture on the white tag. Elite Comfort Solutions, the date of manufacture in MM/DD/YY format (9/24/21 for king mattresses or 9/27/21 for queen mattresses), the model number, CHILL and "Prototype ID:ECS2003RHCH" can be found on the bottom portion of the white tag which is located at the head of the mattress.
Confirm these details on the official CPSC noticeWhy it was recalled
The recalled mattresses failed to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.
Incidents and injuries
None reported
Official remedy
Consumers should contact Nectar Sleep for a free replacement mattress (including free delivery) or a full refund, to be provided after free removal and disposal of the recalled mattress through Elite Comfort Solutions. Nectar Sleep is contacting all known purchasers directly.
Product and sales details
- Brand
- Elite Comfort Solutions
- Manufacturer
- Elite Comfort Solutions LLC, of Newnan, Georgia
- Product type
- Mattresses
- Recall number
- 22-740
- Units
- About 700
- Manufactured in
- United States
- Sold at / sales period
- www.nectarsleep.com from July 2021 through September 2021 for between $1,300 and $1,600.
- Distributor
- Resident Home, of New York
Recall contact information
Nectar Sleep toll-free at 855-231-4633 from 8 a.m. to 4 p.m. PT Monday through Friday, email at assistance@nectarsleep.com, or online at www.nectarsleep.com/p/product-recall-information or www.nectarsleep.com and click on "Product Recall Information" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.