CPSC recall 21-765, announced July 22, 2021, covers Polaris Model Year 2021 GENERAL 1000, GENERAL 4 1000, GENERAL XP 1000 and GENERAL XP 4 1000 ROVs (about 1,400 units). The weld between the brake pedal pivot bracket and the EPS mounting bracket can separate, which can result in a loss of brake function, posing a crash hazard. The notice reports no incidents. Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and if needed, a free repair. Recall contact: call 800-765-2747, or go to www.polaris.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves Model Year 2021 GENERAL 1000, GENERAL 4 1000, GENERAL XP 1000, and GENERAL XP 4 1000 recreational off-highway vehicles. The two or four-seat vehicles were sold in the following colors: burgundy, gray, graphite, tan, titanium, and white. POLARIS is stamped on the front grille and POLARIS and GENERAL are printed on the sides of the vehicles. The Vehicle Identification Number (VIN) is located on the left rear vehicle frame below the cargo box.
Confirm these details on the official CPSC noticeWhy it was recalled
The weld between the brake pedal pivot bracket and the EPS mounting bracket can separate, which can result in a loss of brake function, posing a crash hazard.
Incidents and injuries
None reported.
Official remedy
Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and if needed, a free repair. Polaris is notifying dealers and contacting registered owners directly.
Product and sales details
- Brand
- Polaris
- Manufacturer
- Polaris Inc., of Medina, Minn.
- Product type
- Off-road recreational vehicles
- Recall number
- 21-765
- Units
- About 1,400 (In addition, about 130 were sold in Canada)
- Manufactured in
- Mexico
- Sold at / sales period
- Polaris dealers nationwide from March 2021 through May 2021 for between $16,300 and $27,700.
Recall contact information
Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" for more information. In addition, check your vehicle identification number "VIN" on the "Product Safety Recalls" page to see if your vehicle is included in any recalls.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
