CPSC recall 21-724, announced March 4, 2021, covers Polaris Model Year 2020-2021 RANGER 1000, RANGER CREW 1000, RANGER XP 1000, and RANGER CREW XP 1000 and Model Year 2020 ProXD 2000G, ProXD 2000G H, ProXD 4000G, and ProXD 4000G H (about 15,800 units). The throttle pedal can return to the idle position more slowly than anticipated once the pedal is released or stick in the depressed position, posing a crash hazard. The notice cites 52 incident reports. Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free repair. Recall contact: call 800-765-2747, or go to www.polaris.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model number and VIN are printed on a portion of the left rear frame (on the driver's side of the vehicle) under the cargo box.
Which products are included?
This recall involves Model Year 2020-2021 RANGER 1000, RANGER CREW 1000, RANGER XP 1000, and RANGER CREW XP 1000 recreational off-highway vehicles and Model Year 2020 ProXD 2000G, ProXD 2000G H, ProXD 4000G, and ProXD 4000G H off-road utility vehicles. The vehicles were sold in the following colors: black, blue, burgundy, camo, gray, green, orange, red, sand, tan, titanium, and white. The RANGER vehicles have three or six seats and the ProXD vehicles have two or four seats. The RANGER and ProXD vehicles have "POLARIS" stamped on the front grille. The model number and VIN are printed on a portion of the left rear frame (on the driver's side of the vehicle) under the cargo box.
Confirm these details on the official CPSC noticeWhy it was recalled
The throttle pedal can return to the idle position more slowly than anticipated once the pedal is released or stick in the depressed position, posing a crash hazard.
Incidents and injuries
The firm has received 52 reports of throttle pedals returning to the idle position slowly or sticking, including six reports of vehicle crashes resulting in minor property damage. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free repair. Polaris is notifying all dealers and contacting registered owners directly.
Product and sales details
- Brand
- Polaris
- Manufacturer
- Polaris Inc., of Medina, Minn.
- Product type
- Off-road recreational vehicles
- Recall number
- 21-724
- Units
- About 15,800 (In addition, 711 units were sold in Canada)
- Manufactured in
- United States, Mexico
- Sold at / sales period
- Polaris dealers nationwide from April 2020 through January 2021 for between $13,000 and $31,000.
Recall contact information
Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" or https://www.polaris.com/en-us/off-road-recalls/ to check your vehicle identification number "VIN" or go to "Product Safety Recalls" page to see if your vehicle is included in any recalls or online at https://www.polaris.com/en-us/recalls/off-road/.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
