RecalledRecall 21-713Published

Thermo Tent Crua Tri, Crua Loj, and Crua Cottage tents in the Mór Series

Thermo Tents Recalls Mór Series Tents Due to Fire Hazard; Tents are Mislabeled as Fire Retardant (Recall Alert)

Hazard
Fire
Units
About 260 units
Incidents
None reported
Remedy
New label

CPSC recall 21-713, announced December 10, 2020, covers Thermo Tent Crua Tri, Crua Loj, and Crua Cottage tents in the Mór Series (about 260 units). The tents are incorrectly labeled as being fire retardant (FR), posing a fire hazard. The notice reports no incidents. Consumers should immediately stop using the tents below near any flame or other source of ignition. Recall contact: call 888-480-2550, or email support@cruaoutdoors.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Additional identifying details

Check the product label for these CPSC-listed model numbers: 8.2FT, 250CM, 5.9FT, 180CM, 213CM, 24FT, 732CM, 14FT, 427CM, 5.2FT, 157CM, 7.8FT, 234CM, 6.5FT, 196CM.

Which products are included?

This recall involves tents in the Mór Series including the Crua Tri (SKU: TRI-01, EAN: 0602815520812), the Crua Loj (SKU: LOJ-01, EAN: 0602815520805), and the Crua Cottage (SKU: COTTAGE-01, EAN: 0669014590473). The SKU, EAN and name of the tent are located on the box of the tent. The tents are green with "Crua Outdoors" printed on the outside. The tent dimensions are as follows: Model Height Length Width Crua Cottage 8.2ft / 250cm 8.2ft / 250cm 8.2ft / 250cm (front) - 5.9ft / 180cm (back) Crua Loj 7ft / 213cm 24ft / 732cm 14ft / 427cm Crua Tri 5.2ft / 157cm 7.8ft / 234cm 6.5ft / 196cm

Confirm these details on the official CPSC notice

Why it was recalled

The tents are incorrectly labeled as being fire retardant (FR), posing a fire hazard.

Incidents and injuries

None reported.

Official remedy

Consumers should immediately stop using the tents below near any flame or other source of ignition. The firm will send the purchasers a new free label stating that the tent is not fire retardant (FR). Once consumers receive the new label, they should remove the incorrect original label, replace it with the new label, and keep the tents away from any flame or other source of ignition. Thermo Tents is contacting all known purchasers.

Remedy type: Label

Product and sales details

Brand
Thermo Tent
Product type
Camping equipment
Recall number
21-713
Units
About 260
Manufactured in
China
Sold at / sales period
Online at www.cruaoutdoors.com, Moosejaw.com, CampSaver.com, Walmart.com, Cabella.com, Basspro.com, and Amazon.com from March 2019 through August 2020 for about $900 (Crua Tri), $3,000 (Crua Loj) and $2,000 (Crua Cottage).
Importer
Thermo Tent U.S.A. Inc., of Saranac Lake, N.Y.

Recall contact information

Thermo Tents USA Inc. toll-free at 888-480-2550 from 9 a.m. to 5 p.m. ET Monday through Friday, email at support@cruaoutdoors.com or online at cruaoutdoors.com and click on "Important Safety Notification" for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.