CPSC recall 19-124, announced May 21, 2019, covers Portable speakers (about 41,000 units). Hydrogen gas can leak from the portable speaker battery when charging and the speaker can burst, posing an explosion hazard. The notice cites 5 incident reports. Consumers should immediately stop using the recalled portable speakers and contact ION Audio for a refund in the form of an ION Audio gift card. Recall contact: call 833-682-0371, or go to www.ionaudio.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
UPC or product codes
812715010911812715018078812715018139812715018528812715019969812715019976Which products are included?
This recall involves the Sport Express, Cornerstone, Cornerstone Glow, and Keystone ION Audio portable speakers. The Sport Express speaker is black in color and has two knobs on the front with a neon blue lit clock. It is about 9 inches wide and 9 inches tall. The Cornerstone and Cornerstone Glow speakers are triangular in shape, have a white outer casing, and are 14 inches wide and 10 inches tall. The Keystone speaker is square with a white casing and gray center. It is about 8 inches wide and 9 inches tall. The UPC number is located on the bottom of the speakers. Model Name UPC Number Cornerstone/Cornerstone Glow 812715018078 812715018528 812715019976 812715019969 Keystone 812715018139 Sport Express 812715010911
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- UPC codes. Compare these as well.
- Where to look
the bottom of the speakers
(the notice’s words)- When sold
- March 2016 through May 2019
- Where sold
- Best Buy, among the sellers the notice names
- Price paid
- $70 to $200
Why it was recalled
Hydrogen gas can leak from the portable speaker battery when charging and the speaker can burst, posing an explosion hazard.
Incidents and injuries
Ion Audio has received five reports of speakers exploding including four incidents resulting in property damage to the surrounding area. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled portable speakers and contact ION Audio for a refund in the form of an ION Audio gift card.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 833-682-0371, or go to www.ionaudio.com.
- Get the remedy. This recall offers a refund.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Shenzhen Fenda Technology Co., Ltd., China
- Manufacturer
- Shenzhen Fenda Technology Co., Ltd., China
- Product type
- Speakers
- Recall number
- 19-124
- Units
- About 41,000
- Manufactured in
- China
- Sold at / sales period
- Sport Express was sold exclusively at Best Buy from June 2018 through May 2019 for about $70. Cornerstone, Cornerstone Glow, and Keystone were sold at various electronics stores nationwide and online from March 2016 through March 2019. Cornerstone and Cornerstone Glow sold for about $100 and the Keystone sold for about $200.
- Importer
- ION Audio LLC, of Cumberland, Rhode Island
This recall in context
Compared with the 23 speaker recalls in this index, as of October 31, 2026.
- Size
- 41,000 units: the 7th-largest of 18 speaker recalls that state a unit count. The median is 5,500 units.
- Hazard
- Explosion: named in 1 of 23 speaker recalls.
- Remedy
- Refund: offered in 4 of 23 speaker recalls. The most common is repair (6).
- Time on sale
- About 3 years. Recalled the same month the notice says sales ended.
Recall contact information
ION Audio toll-free at 833-682-0371 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.ionaudio.com and click on recalls located at the top of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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