Recall #19-124 · Published May 21, 2019

Portable speakers

ION Audio Recalls Portable Speakers Due to Explosion Hazard

CPSC published a recall notice for Portable speakers from Shenzhen Fenda Technology Co., Ltd., China on May 21, 2019. CPSC identifies this hazard: Hydrogen gas can leak from the portable speaker battery when charging and the speaker can burst, posing an explosion hazard. The official remedy states: Consumers should immediately stop using the recalled portable speakers and contact ION Audio for a refund in the form of an ION Audio gift card.

Recalled ION Audio Sport Express Portable Speaker
Recalled ION Audio Sport Express Portable Speaker
Image: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

UPC or product codes

812715010911812715018078812715018139812715018528812715019969812715019976

Which products are included?

This recall involves the Sport Express, Cornerstone, Cornerstone Glow, and Keystone ION Audio portable speakers. The Sport Express speaker is black in color and has two knobs on the front with a neon blue lit clock. It is about 9 inches wide and 9 inches tall. The Cornerstone and Cornerstone Glow speakers are triangular in shape, have a white outer casing, and are 14 inches wide and 10 inches tall. The Keystone speaker is square with a white casing and gray center. It is about 8 inches wide and 9 inches tall. The UPC number is located on the bottom of the speakers. Model Name UPC Number Cornerstone/Cornerstone Glow 812715018078 812715018528 812715019976 812715019969 Keystone 812715018139 Sport Express 812715010911

Confirm these details on the official CPSC notice

Why it was recalled

Hydrogen gas can leak from the portable speaker battery when charging and the speaker can burst, posing an explosion hazard.

Incidents and injuries

Ion Audio has received five reports of speakers exploding including four incidents resulting in property damage to the surrounding area. No injuries have been reported.

Official remedy

Consumers should immediately stop using the recalled portable speakers and contact ION Audio for a refund in the form of an ION Audio gift card.

Remedy type: Refund

Product and sales details

Brand
Shenzhen Fenda Technology Co., Ltd., China
Manufacturer
Shenzhen Fenda Technology Co., Ltd., China
Product type
Speakers
Recall number
19-124
Units
About 41,000
Manufactured in
China
Sold at / sales period
Sport Express was sold exclusively at Best Buy from June 2018 through May 2019 for about $70. Cornerstone, Cornerstone Glow, and Keystone were sold at various electronics stores nationwide and online from March 2016 through March 2019. Cornerstone and Cornerstone Glow sold for about $100 and the Keystone sold for about $200.
Importer
ION Audio LLC, of Cumberland, Rhode Island

Recall contact information

ION Audio toll-free at 833-682-0371 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.ionaudio.com and click on recalls located at the top of the page for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

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