CPSC recall 18-753, announced July 11, 2018, covers Jia You Plastics Snowboard boots (about 4,800 units). The boots can release from the binding unexpectedly, posing a fall hazard to the user. The notice cites 7 incident reports. Consumers should immediately stop using the recalled snowboard boots and contact Burton to receive a free new heel cleat. Recall contact: call 800-881-3138, go to www.burton.com, or email info@burton.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
Read the full CPSC product description and restrictions
This recall involves Step On snowboard boots from the winter 2017-2019 seasons. The recalled boots were sold in a variety of colors. The model name is printed on the inside of the boot tongue. Season Model Name Color Winter 17-18 Sales Sample PHOTON STEP-ON BOOT BLACK Winter 17-18 Sales Sample PHOTON STEP-ON BOOT BLUE PRINT Winter 17-18 Sales Sample FELIX STEP-ON BOOT BLACK Winter 17-18 Sales Sample FELIX STEP-ON BOOT STATIC Winter 17-18 Sales Sample RULER STEP-ON BOOT BLACK Winter 17-18 Sales Sample RULER STEP-ON BOOT GREY TIE DYE Winter 17-18 Sales Sample RULER STEP-ON BOOT TAN Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT BLACK Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT BLACK/MULTI Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT TAN Winter 17-18 Production PHOTON STEP ON BOOT BLACK Winter 17-18 Production PHOTON STEP ON BOOT BLUE PRINT Winter 17-18 Production FELIX STEP ON BOOT BLACK Winter 17-18 Production FELIX STEP ON BOOT STATIC Winter 17-18 Production RULER STEP ON BOOT BLACK Winter 17-18 Production RULER STEP ON BOOT GREY TIE DYE Winter 17-18 Production LIMELIGHT STEP ON BOOT BLACK Winter 17-18 Production LIMELIGHT STEP ON BOOT BLACK/MULTI Winter 18-19 Sales Sample PHOTON STEP ON BOOT CLOVER Winter 18-19 Sales Sample PHOTON STEP ON BOOT BLACK Winter 18-19 Sales Sample FELIX STEP ON BOOT BLACK Winter 18-19 Sales Sample RULER STEP ON BOOT BLACK Winter 18-19 Sales Sample RULER STEP ON BOOT BLACK/CAMO Winter 18-19 Sales Sample LIMELIGHT STEP ON BOOT BLACK Winter 18-19 Sales Sample LIMELIGHT STEP ON BOOT MIDNITE BLOOM Winter 18-19 Sales Sample ION STEP ON BOOT BLACK Winter 18-19 Sales Sample ZIPLINE STEP ON BOOT BLACK Winter 18-19 Sales Sample PHOTON STEP ON - ASIAN FIT BOOT CLOVER Winter 18-19 Sales Sample PHOTON STEP ON - ASIAN FIT BOOT BLACK
Why it was recalled
The boots can release from the binding unexpectedly, posing a fall hazard to the user.
Incidents and injuries
Burton has received seven reports of the boots releasing from the binding unexpectedly. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled snowboard boots and contact Burton to receive a free new heel cleat. Burton is contacting all known purchasers directly.
Product and sales details
- Brand
- Jia You Plastics
- Manufacturer
- Jia You Plastics, of China
- Recall number
- 18-753
- Units
- About 4,800
- Manufactured in
- China
- Sold at / sales period
- Burton and other specialty stores nationwide and online at Burton.com and other websites from November 2016 through December 2017 for between $300 and $400.
- Importer
- The Burton Corporation, of Burlington, Vt.
- Distributor
- The Burton Corporation, of Burlington, Vt.
Recall contact information
Burton at 800-881-3138 from 8 a.m. to 6 p.m. ET Monday through Friday, email at info@burton.com or online at www.burton.com and click on “Step On Heel Cleat Update” for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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