RecalledRecall 18-719Published

John Deere ZTrak™ riding mowers

John Deere Recalls ZTrak Riding Mowers Due to Laceration Hazard (Recall Alert)

Units
About 3,700 units
Incidents
None reported
Remedy
Repair

CPSC recall 18-719, announced February 1, 2018, covers John Deere ZTrak™ riding mowers (about 3,700 units). The mower's blades can continue to rotate under power when the operator leaves the seat, posing a laceration risk to the user or bystander. The notice reports no incidents. Consumers should stop using the recalled riding mowers and contact an authorized John Deere dealer for a free repair. Recall contact: call 800-537-8233, or go to www.deere.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Affected model numbers

Additional identifying details

The model number and "John Deere" are printed on the front of the green and yellow colored riding lawn mowers.

Which products are included?

This recall involves John Deere model Z335M, Z345M, Z345R, Z355R, and Z375R residential ZTrak™ riding mowers. The model number and "John Deere" are printed on the front of the green and yellow colored riding lawn mowers. The serial number begins with 1GX and is printed on the rear frame of the machine near the engine. The serial numbers of the affected mowers are within the following range: Serial Number Ranges 1GX335MB+++080001 - 080545 1GX335MC+++080001 - 080020 1GXZ345B+++064067 - 064200 1GX345MB+++080001 - 081117 1GX345MC+++080001 - 080095 1GX345MD+++080001 - 080010 1GX345ME+++080002 - 080112 1GXZ345R+++064384 - 064764 1GX345RB+++080001 - 080491 1GX345RC+++080001 - 080020 1GX345RE+++080001 - 080064 1GXZ355R+++064088 - 064253 1GX355RB+++080001 - 080206 1GX355RC+++080001 - 080010 1GX375RF+++080001 - 080327 1GX375RG+++080001 - 080025 Note: The characters marked by '+' will vary.

Confirm these details on the official CPSC notice

Why it was recalled

The mower's blades can continue to rotate under power when the operator leaves the seat, posing a laceration risk to the user or bystander.

Incidents and injuries

None reported

Official remedy

Consumers should stop using the recalled riding mowers and contact an authorized John Deere dealer for a free repair. John Deere is contacting purchasers of the recalled lawn mowers directly.

Remedy type: Repair

Product and sales details

Brand
John Deere ZTrak riding
Manufacturer
Deere & Company, of Moline, Ill.
Product type
Lawn mowers
Recall number
18-719
Units
About 3,700 (In addition, 18 were sold in Canada)
Manufactured in
United States
Sold at / sales period
John Deere dealers and on HomeDepot.com from August 2017 through December 2017 for between $2,600 and $3,500.
Distributor
Deere & Company, of Moline, Ill.

Recall contact information

Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday and Saturday from 9 a.m. to 3 p.m. ET or online at www.deere.com and click on Product Recall Information on the drop-menu under Services & Support for more information. ?

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

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Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

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