CPSC recall 18-709, announced December 21, 2017, covers John Deere Crossover Gator™ utility vehicles (about 68,300 units). The steering shaft can separate from the steering rack assembly and result in a loss of vehicle steering control, posing a crash hazard. The notice cites 9 incident reports. Consumers should stop using the recalled utility vehicles and contact an authorized John Deere dealer for a free repair. Recall contact: call 800-537-8233, or go to www.deere.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model number and "John Deere" are printed on the side of the vehicle.
Which products are included?
This recall involves John Deere models XUV825, XUV825 S4, XUV855, and XUV855 S4 Crossover Gator utility vehicles equipped with power steering. The model number and "John Deere" are printed on the side of the vehicle. The serial number begins with 1M0825 or 1M0855 and is located on the passenger side of the frame under the cargo box. The vehicles have seating for two or four passengers. The serial number ranges are listed below. Serial Number Ranges 1M0825GEXXM040001 - 1M0825GEXXM136520 1M0825GFXXM060001 - 1M0825GFXXM131607 1M0825MAXXM010001 - 1M0825MAXXM010667 1M0825MBXXM010001 - 1M0825MBXXM010419 1M0825MEXXM010001 1M0855DEXXM040001 - 1M0855DEXXM130975 1M0855DFXXM060001 - 1M0855DFXXM130531 1M0855DHXXM130001 - 1M0855DHXXM131052 1M0855EBXXM010001 - 1M0855EBXXM010561 1M0855MAXXM010001 - 1M0855MAXXM010498 1M0855MBXXM010001 - 1M0855MBXXM010247 1M0855MDXXM010001 - 1M0855MDXXM010021 1M0855MBAJM010249 1M0825MAAJM010719 1M0825MACJM010720 1M0825MAAJM010722 1M0825MAHJM010724 1M0825MAEJM010725 1M0825MACJM010726 1M0825MATJM010727 1M0825MAPJM010728 1M0825MAKJM010729 1M0825MAPJM010731
Confirm these details on the official CPSC noticeWhy it was recalled
The steering shaft can separate from the steering rack assembly and result in a loss of vehicle steering control, posing a crash hazard.
Incidents and injuries
John Deere has received nine reports of steering loss. No injuries have been reported.
Official remedy
Consumers should stop using the recalled utility vehicles and contact an authorized John Deere dealer for a free repair. John Deere is contacting purchasers of the recalled utility vehicles directly.
Product and sales details
- Brand
- John Deere
- Manufacturer
- Deere & Company, of Moline, Ill.
- Product type
- Off-road recreational vehicles
- Recall number
- 18-709
- Units
- About 68,300
- Manufactured in
- United States
- Sold at / sales period
- John Deere dealers nationwide from March 2012 through November 2017 for between $13,400 and $16,100.
Recall contact information
Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday and Saturday from 9 a.m. to 3 p.m. ET or online at www.deere.com and select Product Recall Information on the drop-down menu under Services & Support for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
