CPSC recall 18-165, announced May 23, 2018, covers Kohler 100-amp service-entrance automatic transfer switches (about 6,600 units). The transfer switch can fail and overheat, posing a fire hazard. The notice reports no incidents. Consumers should immediately contact an authorized Kohler service representative or Kohler directly to schedule a free repair. Recall contact: call 800-892-7709, go to www.kohlergenerators.com, or email generator.feedback@kohler.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Model number RXT-JFNC 100ASE and the serial number are printed on a nameplate located on the inside cover of the unit.
Which products are included?
This recall involves Kohler 100-amp service entrance rated automatic transfer switches used with Kohler brand residential and commercial generators. "Kohler" is printed on the outside panel. Model number RXT-JFNC 100ASE and the serial number are printed on a nameplate located on the inside cover of the unit.
Confirm these details on the official CPSC noticeWhy it was recalled
The transfer switch can fail and overheat, posing a fire hazard.
Incidents and injuries
None reported
Official remedy
Consumers should immediately contact an authorized Kohler service representative or Kohler directly to schedule a free repair.
Product and sales details
- Brand
- Kohler Power Systems
- Manufacturer
- Kohler Power Systems, of Kohler, Wis.
- Product type
- Generators
- Recall number
- 18-165
- Units
- About 6,600
- Manufactured in
- United States
- Sold at / sales period
- Authorized Kohler distributors and dealers nationwide from February 2012 through January 2018 for about $530.
- Distributor
- Kohler Power Systems, of Kohler, Wis.
Recall contact information
Kohler at 800-892-7709 from 7:30 a.m. to 5 p.m. CT Monday through Friday, email at generator.feedback@kohler.com or online at www.kohlergenerators.com and click on “Voluntary Recall” for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
