CPSC recall 18-120, announced March 13, 2018, covers Maax Spas hot tubs and swim spas (about 550 units). The UV generator inside the hot tub and swim spa can ignite while in use, posing a fire hazard. The notice cites 6 incident reports. Consumers should immediately stop using the hot tubs and swim spas and contact a MAAX Spas' dealer for a free repair. Recall contact: call 800-413-2704, go to www.maaxspas.com, or email duvrepair@maaxspas.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The generator's model number is EA-4H-5.
Which products are included?
This recall involves MAAX Spas hot tubs and swim spas containing a Delta UV generator. The generator is used to sanitize the water and plumbing inside the hot tub or swim spa. The generator's model number is EA-4H-5. The model numbers for the hot tubs and swim spas are: 461; 470; 471; 472; 480; 481; 482; 780; 781; 5200; 5300; 5400; 5600; 7000; 7500; 8000; 8500; 9000; DT6; ENV; ES; ESX; GRD; LT6; MON; MT6; NUG; PRS; RB4; RL4; RS1; RS2; XB4; XL4; XSD; XSL; XSP; and XSR. The model name is the first 3 or 4 digits of the hot tub or swim spa serial number, and is engraved into a silver plate on the lower right or lower left corner of the front side of the hot tub or swim spa.
Confirm these details on the official CPSC noticeWhy it was recalled
The UV generator inside the hot tub and swim spa can ignite while in use, posing a fire hazard.
Incidents and injuries
Maax Spas has received six reports of generators in the affected hot tubs and swim spas igniting and causing damage to the generators and surrounding hot tub or swim spa components. There have been no reports of injuries.
Official remedy
Consumers should immediately stop using the hot tubs and swim spas and contact a MAAX Spas' dealer for a free repair.
Product and sales details
- Brand
- MAAX Spas Industries Corp., Chandler, Arizona
- Manufacturer
- MAAX Spas Industries Corp., Chandler, Arizona
- Recall number
- 18-120
- Units
- About 550 in the U.S. (In addition, about 630 were sold in Canada)
- Manufactured in
- United States
- Sold at / sales period
- Independent hot tub and swim spa retailers nationwide, from January 2012 through July 2015. Hot tubs were sold for about $4,000 to $15,000. Swim spas were sold for about $16,000 to $30,000.
Recall contact information
MAAX Spas at 800-413-2704 from 9 a.m. to 4 p.m., Arizona local time, Monday through Friday, email at duvrepair@maaxspas.com or online at www.maaxspas.com or www.deltaUVrepair.com for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
