CPSC recall 18-121, announced March 13, 2018, covers SwissStop EXOTherm cycling disc brake pads (about 750 units). The brake pads can separate from the backplate, posing a fall hazard to the user. The notice cites 2 incident reports. Consumers should return the recalled brake pads to the store where purchased for full refund. Recall contact: call 866-358-5218, go to www.helvetiasports.com, or email steve@helvetiasports.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves SwissStop EXOTherm cycling disc brake pads sold separately as aftermarket spare parts. Only disc pads with models listed below are included in the recall: SwissStop EXOTherm Disc 25 SwissStop EXOTherm Disc 30 SwissStop EXOTherm Disc 26 SwissStop EXOTherm Disc 31 SwissStop EXOTherm Disc 27 SwissStop EXOTherm Disc 32 SwissStop EXOTherm Disc 28 SwissStop EXOTherm Disc 34 The model numbers are listed on the product's original packaging. The recalled disc brake pads were sold for certain bicycle brake systems. A full list of these brake systems can be viewed on the firm's site at: http://www.swissstop.ch/brakepads/discbrakes/.
Confirm these details on the official CPSC noticeWhy it was recalled
The brake pads can separate from the backplate, posing a fall hazard to the user.
Incidents and injuries
The firm has received two reports of the brake pads separating from the backplate. No injuries have been reported.
Official remedy
Consumers should return the recalled brake pads to the store where purchased for full refund.
Product and sales details
- Brand
- SwissStop
- Product type
- Bicycles & components
- Recall number
- 18-121
- Units
- About 750
- Manufactured in
- Taiwan
- Sold at / sales period
- Various cycling shops nationwide from October 2015 through June 2017 for between $40 and $50.
- Importer
- SwissStop of Mendrisio, Switzerland
- Distributor
- Helvetia Sports, of Peterborough, ON, Canada
Recall contact information
Helvetia Sports toll-free at 866-358-5218 between 8:30 a.m. and 5 p.m. ET Monday through Friday, email at steve@helvetiasports.com or online at www.helvetiasports.com for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
