CPSC recall 18-108, announced February 26, 2018, covers The R. A. Allen UltraX and Ultra1 Folding Bicycles (about 150 units). The bike's frame can break during use causing the bicycle to collapse, posing a fall hazard to consumers. The notice cites 2 incident reports. Consumers should immediately stop using the recalled bicycles and email Allen Sports at customerservice@allensportsusa.com with photo of the bicycle to receive full refund instructions. Recall contact: call 800-722-5536, or email customerservice@allensportsusa.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
Check the product label for these CPSC-listed model numbers: ULTRA1.
Which products are included?
This recall involves Allen Sports model Ultra1 and UltraX carbon fiber folding bicycles. "ULTRA X" or "ULTRA ONE" are printed on the bicycle's frame. Both bicycles were sold in black, have 20 speeds and wheel sizes of 451MM. The Ultra One weighs about 21 pounds and the Ultra X weighs about 18 pounds.
Confirm these details on the official CPSC noticeWhy it was recalled
The bike's frame can break during use causing the bicycle to collapse, posing a fall hazard to consumers.
Incidents and injuries
The firm has received two reports of the frame breaking causing the rider to fall. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled bicycles and email Allen Sports at customerservice@allensportsusa.com with photo of the bicycle to receive full refund instructions.
Product and sales details
- Brand
- The R. A. Allen
- Product type
- Bicycles & components
- Recall number
- 18-108
- Units
- About 150
- Manufactured in
- Taiwan
- Sold at / sales period
- Online at Amazon.com and eBay from May 2014 through July 2017 for between $500 and $4,000.
- Importer
- The R. A. Allen Company, Inc. of Portsmouth, N.H., dba Allen Sports
Recall contact information
Allen Sports at 800-722-5536 between 8 a.m. and 4 p.m. ET Monday through Friday, or email customerservice@allensportsusa.com and online at allensportsusa.com and click on “Important safety notice on Allen Sports Ultra1 and UltraX Folding Bicycles” for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
