CPSC recall 18-028, announced November 14, 2017, covers Four Star Imports Self-balancing scooters/hoverboards (about 1,800 units). The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding. The notice cites 1 incident report. Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Four Star Imports to return their unit to receive a free UL2272-certified replacement unit. Recall contact: call 800-780-5231, or go to www.villagemart.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves all Go Wheels self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. "Go Wheel" is printed in a circle on the middle of the unit where the sides connect. The "Go Wheel" identification will illuminate when the hoverboard is powered on. They were sold in black, white, red, blue, gold and pink.
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Incidents and injuries
Four Star Imports has received one report of a self-balancing scooter/hoverboard overheating. There have been no reports of injuries or property damage.
Official remedy
Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Four Star Imports to return their unit to receive a free UL2272-certified replacement unit.
Product and sales details
- Brand
- Four Star Imports
- Product type
- Scooters & hoverboards
- Recall number
- 18-028
- Units
- About 1,800
- Manufactured in
- China
- Sold at / sales period
- Village Mart store in Memphis, Tennessee from October 2015 to March 2016 for about $200.
- Importer
- Four Star Imports, of Memphis, Tenn.
Recall contact information
Four Star Imports at 800-780-5231 from 9 a.m. to 6 p.m. CT or online at www.villagemart.com and click on Recall Notice.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
