RecalledRecall 18-030Published

Digital Products International Self-balancing scooters/hoverboards

iLive Self-Balancing Scooters/Hoverboards Recalled by Digital Products Due to Fire Hazard

Hazard
Fire
Units
About 8,700 units
Incidents
1 report
Remedy
Replacement

CPSC recall 18-030, announced November 14, 2017, covers Digital Products International Self-balancing scooters/hoverboards (about 8,700 units). The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the hoverboards smoking, catching fire and/or exploding. The notice cites 1 incident report. Consumers should immediately stop using the recalled scooters/hoverboards and contact Digital Products (DPI) for instructions on how to obtain a free UL2272-certified replacement unit. Recall contact: call 800-311-9263, or go to www.iliveelectronics.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Additional identifying details

The model number is printed on the bottom of the unit.

Which products are included?

This recall involves iLive self-balancing scooters, commonly referred to as hoverboards, with model numbers GSB56BC, GSB56RC, GSB65BUC, GSB56WC and GSB56GDC. The model number is printed on the bottom of the unit. The hoverboards have two wheels, one at either end of a platform, and are powered by lithium-ion battery packs. "iLive" is printed in the center of the hoverboard's top surface as well as underneath the top deck, facing the ground. The hoverboards were sold in black, red, white, blue and gold. Some units were sold with a black carrying case.

Confirm these details on the official CPSC notice

Why it was recalled

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the hoverboards smoking, catching fire and/or exploding.

Incidents and injuries

The firm has received one report of the battery pack overheating and smoking. No injuries or property damage have been reported.

Official remedy

Consumers should immediately stop using the recalled scooters/hoverboards and contact Digital Products (DPI) for instructions on how to obtain a free UL2272-certified replacement unit.

Remedy type: Replace

Product and sales details

Brand
Digital Products International
Recall number
18-030
Units
About 8,700
Manufactured in
China
Sold at / sales period
Ace Hardware and hh gregg stores nationwide, Heartland America catalogs and online at AceHardware.com and hhgregg.com from April 2016 through March 2017 for between $170 and $200.
Importer
Digital Products International Inc., of St. Louis, Mo.

Recall contact information

Contact DPI at 800-311-9263 Monday through Friday 8 a.m. to 5 p.m. CT or online at www.iliveelectronics.com and click on “Recall Notice” for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.