CPSC recall 18-030, announced November 14, 2017, covers Digital Products International Self-balancing scooters/hoverboards (about 8,700 units). The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the hoverboards smoking, catching fire and/or exploding. The notice cites 1 incident report. Consumers should immediately stop using the recalled scooters/hoverboards and contact Digital Products (DPI) for instructions on how to obtain a free UL2272-certified replacement unit. Recall contact: call 800-311-9263, or go to www.iliveelectronics.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model number is printed on the bottom of the unit.
Which products are included?
This recall involves iLive self-balancing scooters, commonly referred to as hoverboards, with model numbers GSB56BC, GSB56RC, GSB65BUC, GSB56WC and GSB56GDC. The model number is printed on the bottom of the unit. The hoverboards have two wheels, one at either end of a platform, and are powered by lithium-ion battery packs. "iLive" is printed in the center of the hoverboard's top surface as well as underneath the top deck, facing the ground. The hoverboards were sold in black, red, white, blue and gold. Some units were sold with a black carrying case.
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the hoverboards smoking, catching fire and/or exploding.
Incidents and injuries
The firm has received one report of the battery pack overheating and smoking. No injuries or property damage have been reported.
Official remedy
Consumers should immediately stop using the recalled scooters/hoverboards and contact Digital Products (DPI) for instructions on how to obtain a free UL2272-certified replacement unit.
Product and sales details
- Brand
- Digital Products International
- Product type
- Scooters & hoverboards
- Recall number
- 18-030
- Units
- About 8,700
- Manufactured in
- China
- Sold at / sales period
- Ace Hardware and hh gregg stores nationwide, Heartland America catalogs and online at AceHardware.com and hhgregg.com from April 2016 through March 2017 for between $170 and $200.
- Importer
- Digital Products International Inc., of St. Louis, Mo.
Recall contact information
Contact DPI at 800-311-9263 Monday through Friday 8 a.m. to 5 p.m. CT or online at www.iliveelectronics.com and click on “Recall Notice” for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.




