CPSC recall 18-027, announced November 14, 2017, covers Drone Nerds Self-balancing scooters/hoverboards (about 700 units). The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding. The notice reports no incidents. Consumers should immediately stop using the recalled hoverboards and contact Drone Nerds to return the unit to receive a full refund or store credit. Recall contact: call 888-785-7543, go to www.dronenerds.com, or email hbrecall@gmail.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves certain Drone Nerds self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. They were sold in a variety of colors.
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Incidents and injuries
None reported
Official remedy
Consumers should immediately stop using the recalled hoverboards and contact Drone Nerds to return the unit to receive a full refund or store credit.
Product and sales details
- Brand
- Drone Nerds
- Product type
- Scooters & hoverboards
- Recall number
- 18-027
- Units
- About 700
- Manufactured in
- China
- Sold at / sales period
- Drone Nerds store in Aventura, Florida and online at www.dronenerds.com from November 2015 through March 2016 for about $300.
- Importer
- Drone Nerds Inc., of Aventura, Fla.
Recall contact information
Drone Nerds toll-free at 888-785-7543 from 10 a.m. to 4 p.m. ET Monday through Friday, email at hbrecall@gmail.com or online at www.dronenerds.com and click on “Recall Notice” for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
