CPSC recall 18-025, announced November 7, 2017, covers Norco Bicycles Children's bicycles with Samox cranksets (about 1,050 units). The cranks can bend or break during use, posing a fall hazard. The notice cites 4 incident reports. Consumers should immediately stop using the recalled bicycles and contact an authorized Norco Bicycles dealer for free installation of a new crankset. Recall contact: call 800-663-8916, or go to www.norco.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
The crank model number AC30 is located on the inside of both crank arms, and the crank length is stamped at the end of each crank arm.
Which products are included?
This recall involves 2015, 2016 and 2017 model year Norco children's bicycles with Samox SAC30-111NA square taper bicycle cranks in 140mm and 152mm lengths. The crank model number AC30 is located on the inside of both crank arms, and the crank length is stamped at the end of each crank arm. Included in this recall are 20- and 24-inch wheeled bicycles with the following model names: Storm 2.1, Storm 4.1, Charger 2.1, Charger 4.1, Fluid HT 2.3, Fluid HT 4.3, Fluid FS 2.2, and Fluid FS 4.2. The model name is located on the top tube of the bicycle.
Confirm these details on the official CPSC noticeWhy it was recalled
The cranks can bend or break during use, posing a fall hazard.
Incidents and injuries
The firm has received four reports of the cranks bending or breaking. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled bicycles and contact an authorized Norco Bicycles dealer for free installation of a new crankset.
Product and sales details
- Brand
- Norco Bicycles
- Product type
- Bicycles & components
- Recall number
- 18-025
- Units
- About 1,050 (In addition 1,750 were sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- Norco Bicycles dealers nationwide from May 2016 through September 2017 for between $400 and $1,700.
- Importer
- Norco Bicycles, of Canada
- Distributor
- Norco Bicycles, of Canada
Recall contact information
Norco at 800-663-8916 between 8:30 a.m. and 5 p.m. PT Monday through Friday, or visit the firm’s website at www.norco.com and click on “Safety Notices/Recalls” for more information. Consumers can also contact their local Norco Bicycles dealers to request installation of a new crankset.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
