CPSC recall 13-074, announced December 18, 2012, covers Norco Bicycles 2011 Havoc Bicycles (about 90 units). The bicycle frame can crack at the joint where the top tube meets the down tube. The notice cites 3 incident reports. Consumers should immediately stop using the recalled bike and return it an authorized Norco dealer for a replacement. Recall contact: call (800) 227-5579, or go to www.norco.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The serial number is stamped on the underside of the bottom bracket, below the word "Havoc."
Which products are included?
This recall involves 2011 Havoc 24-inch and 26-inch bicycles. The 24-inch bicycles were sold in semi-matte grey and the 26-inch in semi-matte red. On some of the bicycles, "Norco" is printed on the firm's crest that is affixed to the head tube. Bicycle frames included in this recall have serial numbers that begin with K10DQ, K10FQ, K10IQ, K10KQ P10K, P10F or P11B. The serial number is stamped on the underside of the bottom bracket, below the word "Havoc."
Confirm these details on the official CPSC noticeWhy it was recalled
The bicycle frame can crack at the joint where the top tube meets the down tube. A cracked tube can separate and cause the rider to lose control, posing a risk of injury or death.
Incidents and injuries
The firm has received three reports of cracked frames. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled bike and return it an authorized Norco dealer for a replacement.
Product and sales details
- Brand
- Norco Bicycles
- Manufacturer
- Norco Bicycles, a division of LTP Sports Group Inc., of Port Coquitlam, British Columbia, Canada
- Product type
- Bicycles & components
- Recall number
- 13-074
- Units
- About 90
- Manufactured in
- China
- Sold at / sales period
- Authorized Norco dealers nationwide from November 2010 to September 2011 for about $600.
2011 Havoc Bicycles
CPSC product type: Bicycles & Accessories
Recall contact information
Norco Bicycles; at (800) 227-5579, from 8 a.m. to 5 p.m. PT Monday through Friday. Consumers can also visit the firm's website at www.norco.com and click on "Recall" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
