Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
RI-AB52-A18-WWM-L-U-H-CCBH4-ACRI-AB52-A18-WWM-L-U-H-CCBH2-ACRI-ABF-A18-WWM-N6SL-106-L-U-ACH-CC4BRI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4BRI-ABC-A18-WWM-N8SL-107-L-U-ACLM-CC2BCM-ABDS-A18-WWM-U-S-AC-PLBS-DRPB-ABL-A18-WWM-DR-ACCM-ABD-A18-WWM-ACCM-ABF-A18-WWM-U-AC-W8-SRCM-ABT-A18-WWM-U-AC-SRCM-ABF-A18-WWM-U-AC-W-SR-HF04-00004Check the product label for these CPSC-listed model numbers: RI-AB52-A18-WWM-L-U-H-CCBH4-AC, RI-AB52-A18-WWM-L-U-H-CCBH2-AC, RI-ABF-A18-WWM-N6SL-106-L-U-AC, H-CC4B, RI-ABF-A18-WWM-ESF-107-L-U-AC-, LM-CC4B, RI-ABC-A18-WWM-N8SL-107-L-U-AC, LM-CC2B, CM-ABDS-A18-WWM-U-S-AC-PLBS-DR, PB-ABL-A18-WWM-DR-AC, CM-ABD-A18-WWM-AC, CM-ABF-A18-WWM-U-AC-W8-SR, CM-ABT-A18-WWM-U-AC-SR, CM-ABF-A18-WWM-U-AC-W-SR-H, F04-00004.
Which products are included?
This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004
Confirm these details on the official CPSC noticeWhy it was recalled
The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.
Incidents and injuries
None reported
Official remedy
Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.
Product and sales details
- Brand
- PPJ, LLC; d.b.a Customatic Beds
- Manufacturer
- PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
- Product type
- Beds
- Recall number
- 17-130
- Units
- About 50,000
- Manufactured in
- Taiwan
- Sold at / sales period
- Sleepy's and other mattress stores nationwide from June 2012 through January 2017 for about $1,500.
- Importer
- PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
- Distributor
- PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
Recall contact information
Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.