RecalledRecall 17-130Published

Adjustable beds

Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard

Units
About 50,000 units
Incidents
None reported
Remedy
Repair

CPSC recall 17-130, announced April 12, 2017, covers Adjustable beds (about 50,000 units). The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers. The notice reports no incidents. Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair. Recall contact: call 844-815-9023, or go to www.customaticbeds.com.

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What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

Additional identifying details

Check the product label for these CPSC-listed model numbers: RI-AB52-A18-WWM-L-U-H-CCBH4-AC, RI-AB52-A18-WWM-L-U-H-CCBH2-AC, RI-ABF-A18-WWM-N6SL-106-L-U-AC, H-CC4B, RI-ABF-A18-WWM-ESF-107-L-U-AC-, LM-CC4B, RI-ABC-A18-WWM-N8SL-107-L-U-AC, LM-CC2B, CM-ABDS-A18-WWM-U-S-AC-PLBS-DR, PB-ABL-A18-WWM-DR-AC, CM-ABD-A18-WWM-AC, CM-ABF-A18-WWM-U-AC-W8-SR, CM-ABT-A18-WWM-U-AC-SR, CM-ABF-A18-WWM-U-AC-W-SR-H, F04-00004.

Which products are included?

This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004

Confirm these details on the official CPSC notice

What to look for

Model numbers
15 listed. Yours must match one exactly.
Where to look
the metal frame (the notice’s words)
When sold
June 2012 through January 2017
Price paid
$1,500

Why it was recalled

The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.

Incidents and injuries

None reported

Official remedy

Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.

Remedy type: Repair

What to do now

  1. Check the label. Compare your model number with the 15 listed in this recall.
  2. Stop using it. The notice says to stop using recalled units immediately.
  3. Contact the firm. Call 844-815-9023, or go to www.customaticbeds.com.
  4. Get the remedy. This recall offers a repair. The notice says the remedy is free.
  5. Read the official notice. The CPSC notice is the final word on which units are included and what to do.

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Product and sales details

Brand
PPJ, LLC; d.b.a Customatic Beds
Manufacturer
PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
Product type
Beds
Recall number
17-130
Units
About 50,000
Manufactured in
Taiwan
Sold at / sales period
Sleepy's and other mattress stores nationwide from June 2012 through January 2017 for about $1,500.
Importer
PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
Distributor
PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.

This recall in context

Compared with the 116 bed recalls in this index, as of October 31, 2026.

Size
50,000 units: the 12th-largest of 82 bed recalls that state a unit count. The median is 3,250 units.
Hazard
Electric shock: named in 1 of 116 bed recalls.
Remedy
Repair: offered in 31 of 116 bed recalls, the most common remedy.
Time on sale
About 5 years. Recalled 3 months after the last month of sales the notice gives.

Recall contact information

Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

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Related recalls

Other notices from the same brand or product category.