Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The item numbers appear on the product washing instructions label.
Which products are included?
This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps.
Confirm these details on the official CPSC noticeWhy it was recalled
The heat wrap can overheat, posing a burn hazard.
Incidents and injuries
Emson has received 16 reports of the heat wraps overheating, including three reports of burns.
Official remedy
Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly.
Product and sales details
- Brand
- E. Mishan & Sons, Inc. (Emson)
- Product type
- Electric blankets
- Recall number
- 16-762
- Units
- About 10,000
- Manufactured in
- China
- Sold at / sales period
- HSN, Groupon and other online retailers from October 2015 through November 2015 for about $40.
- Importer
- E. Mishan & Sons, Inc. (Emson), of New York
UComfy Neck and Shoulder Heat Wrap
CPSC product type: Electric Heating Pads
Recall contact information
Emson at 800-423-4248 from 10 a.m. to 5 p.m. ET Monday through Friday or online at www.emsoninc.com and click on Product Recall for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.