CPSC recall 17-117, announced March 28, 2017, covers Hawley Look Cycle road bikes and Aerostems (about 800 units). The stainless steel clamp that secures the stem to the handlebars can corrode and break, posing a fall and crash hazard. The notice cites 1 incident report. Consumers should immediately stop using bicycles with the recalled Aerostems and return them to the place of purchase for a free repair. Recall contact: call 800-822-1980, go to www.lookcycle.com, or email aerostemrecall@hawleylambert.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves Look Cycle Aerostems sold either as an after-market component or installed as original equipment on Look Cycle model 695 and 795 road bikes for model years 2014 through 2017. The Look Aerostems are made of black carbon fiber material with a black steel clamp around the handlebars. Recalled models have either no number or the number 380706 printed in white on the bottom of the clamp. A complete list of photos of the recalled stems and bike models can be found on the firm's website at http://www.lookcycle.com/en/safety-notice.
Confirm these details on the official CPSC noticeWhy it was recalled
The stainless steel clamp that secures the stem to the handlebars can corrode and break, posing a fall and crash hazard.
Incidents and injuries
The firm has received one report of the stainless steel clamp on an Aerostem breaking. No injuries have been reported.
Official remedy
Consumers should immediately stop using bicycles with the recalled Aerostems and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Look Cycle for instructions on receiving a free repair.
Product and sales details
- Brand
- Hawley
- Product type
- Bicycles & components
- Recall number
- 17-117
- Units
- About 800
- Manufactured in
- France, Switzerland
- Sold at / sales period
- Independent bike stores nationwide from July 2013 through December 2016 for about $500 for the stems sold individually and for between $5,500 and $16,000 installed as original equipment on Look Cycle road 695 and 795 road racing bicycles.
- Importer
- Hawley LLC, of Lexington, S.C.
Recall contact information
Look Cycle at 800-822-1980 from 8 a.m. to 5 p.m. ET Monday through Friday, email at aerostemrecall@hawleylambert.com or online at http://www.lookcycle.com/ click on the Safety Notice tab for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
