CPSC recall 17-114, announced March 23, 2017, covers Haibike Electric bicycles (about 250 units). The fork on the front wheel of the bicycles can rupture or break while in use, posing a fall hazard to the rider. The notice reports no incidents. Consumers should immediately stop using the recalled bicycles and contact Accell North America for a free repair. Recall contact: call 800-222-5527, or go to www.haibike.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves Haibike XDURO Urban, Race and Superrace models of electric bicycles. The recalled bicycles have an aluminum frame, hydraulic disc brakes, and a lithium battery. The recalled bicycles have a letter/number combination ('HAERA' followed by at least three numbers and characters) printed on the front of the frame. Remove the battery to locate the letter/number combination on the frame. The following models are included in the recall. Model Model Year Color Letter/Number Haibike XDURO Urban 2014, 2015 Gray 'HAERA' followed by three numbers and characters Haibike XDURO Urban RC 2016 Gray Haibike XDURO Race 2014, 2015 Black Haibike XDURO Superrace 2014, 2015 Black Haibike XDURO Race S RX 2016 Gray Haibike XDURO Urban S RX 2016 White
Confirm these details on the official CPSC noticeWhy it was recalled
The fork on the front wheel of the bicycles can rupture or break while in use, posing a fall hazard to the rider.
Incidents and injuries
None reported
Official remedy
Consumers should immediately stop using the recalled bicycles and contact Accell North America for a free repair.
Product and sales details
- Brand
- Haibike
- Product type
- E-bikes
- Recall number
- 17-114
- Units
- About 250 (in addition, 17 were sold in Canada)
- Manufactured in
- Germany, Taiwan
- Sold at / sales period
- Independent bicycle dealers nationwide from January 2014 through February 2017 for about $4,000.
- Importer
- Haibike, of Denver, Colo., owned by Accell North America
Recall contact information
Accell North America at 800-222-5527 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.haibike.com and click on "Current recalls" on the right side of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
