CPSC recall 16-220, announced July 7, 2016, covers URBAN626 Electric scooters (about 1,200 units). The bolt below the seat can crack, posing a fall hazard. The notice cites 3 incident reports. Consumers should immediately stop using the recalled units and contact URBAN626 for a free repair kit. Recall contact: call 888-270-6988, or email recall@urban626.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves all models of the URB-E electric scooter. The foldable electric scooters are aluminum and carbon fiber. They have two wheels and came in black, gray or white.
Confirm these details on the official CPSC noticeWhy it was recalled
The bolt below the seat can crack, posing a fall hazard.
Incidents and injuries
The firm has received three reports of incidents, one resulting in a scraped knee.
Official remedy
Consumers should immediately stop using the recalled units and contact URBAN626 for a free repair kit. URBAN626 will reimburse consumers if they choose to have a bike repair shop replace the bolt.
Product and sales details
- Brand
- URBAN626
- Manufacturer
- URBAN626, LLC, of Pasadena, Calif.
- Product type
- Scooters & hoverboards
- Recall number
- 16-220
- Units
- About 1,200
- Manufactured in
- United States
- Sold at / sales period
- URBAN626 stores in Pasadena, Calif., and online at amazon.com and URB-E.com from August 2015 through June 2016 for between $1,500 and $2,000.
- Distributor
- URBAN626, LLC, of Pasadena, Calif.
Electric scooters
CPSC product type: Powered Scooters or Skateboards
Recall contact information
URBAN626 toll-free at 888-270-6988 from 9 a.m. to 6 p.m. PT Monday through Friday, email at recall@urban626.com or online at urb-e.com and click on "Recall" at the bottom of the page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
