CPSC recall 16-212, announced July 6, 2016, covers Boscov's Department Store Self-balancing scooters/hoverboards (about 1,300 units). The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding. The notice reports no incidents. Consumers should immediately stop using these recalled products and contact Boscov's to return their hoverboard for a full refund or a store credit. Recall contact: call 800-755-6391.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
"Orbit" is printed on a black sticker on the underside of the hoverboard.
Which products are included?
This recall involves Orbit brand self-balancing scooters, commonly referred to as hoverboards, that were sold by Boscov's. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Orbit brand hoverboards were sold in the following colors: black, blue, gold, green, red and white. "Orbit" is printed on a black sticker on the underside of the hoverboard.
Confirm these details on the official CPSC noticeWhy it was recalled
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Incidents and injuries
None reported
Official remedy
Consumers should immediately stop using these recalled products and contact Boscov's to return their hoverboard for a full refund or a store credit.
Product and sales details
- Brand
- Boscov's Department Store
- Product type
- Scooters & hoverboards
- Recall number
- 16-212
- Units
- About 1,300
- Manufactured in
- China
- Sold at / sales period
- Boscov's stores in the Mid-Atlantic region and online at boscovs.com from December 2015 through May 2016 for about $350.
- Distributor
- Boscov's Department Store LLC, of Reading, Pa.
Self-balancing scooters/hoverboards
CPSC product type: Powered Scooters or Skateboards
Recall contact information
Boscov's toll-free at 800-755-6391 from 9 a.m. to 10 p.m. ET Monday through Saturday, on Sundays from 11 a.m. to 8 p.m. ET or online at Boscovs.com and click on Customer Care and then Recall Notices for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
