CPSC recall 16-193, announced June 9, 2016, covers 360 Electrical Surge protectors (about 9,300 units). The surge protectors can short circuit when non-grounded plugs are connected, posing a shock or fire hazard. The notice reports no incidents. Consumers should immediately stop using the recalled surge protectors and contact 360 Electrical for a free replacement. Recall contact: call 844-827-4207, or go to www.360electrical.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The model number is located on the underside of the unit.
Which products are included?
This recall involves three models of surge protectors, Idealist (360320), Idealist 2.4 (360321) and Agent (360322). The model number is located on the underside of the unit. The units have seven outlets, come in black or white and measure 14.5 inches long by 2.5 inches wide by 1.5 inches tall. "360electrical" is printed on the front of the units. Recalled surge protectors do not have a single check mark engraved on the underside of the unit, right next to the model number.
Confirm these details on the official CPSC noticeWhat to look for
- Where to look
the underside of the unit
(the notice’s words)- When sold
- July 2015 through February 2016
- Where sold
- Amazon, among the sellers the notice names
- Price paid
- $33 to $40
Why it was recalled
The surge protectors can short circuit when non-grounded plugs are connected, posing a shock or fire hazard.
Incidents and injuries
None reported
Official remedy
Consumers should immediately stop using the recalled surge protectors and contact 360 Electrical for a free replacement.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 844-827-4207, or go to www.360electrical.com.
- Get the remedy. This recall offers a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- 360 Electrical
- Product type
- Power strips
- Recall number
- 16-193
- Units
- About 9,300 (in addition, about 1,000 were sold in Canada)
- Manufactured in
- China
- Sold at / sales period
- B&H Photo stores nationwide and online at Amazon.com and bhphotovideo.com from July 2015 through February 2016 for between $33 and $40.
- Importer
- 360 Electrical LLC, of Salt Lake City, Utah
- Distributor
- 360 Electrical LLC, of Salt Lake City, Utah
Surge protectors
CPSC product type: Cables and Surge and Power Protection
This recall in context
Compared with the 43 power strip recalls in this index, as of October 31, 2026.
- Size
- 9,300 units: the 18th-largest of 26 power strip recalls that state a unit count. The median is 17,250 units.
- Hazards
- Fire: named in 20 of 43 power strip recalls. Electric shock: named in 34 of 43 power strip recalls, the most common hazard among them.
- Remedy
- Replacement: offered in 3 of 43 power strip recalls. The most common is refund (9).
- Time on sale
- 8 months. Recalled 4 months after the last month of sales the notice gives.
Recall contact information
360 Electrical toll-free at 844-827-4207 from 9 a.m. to 5 p.m. MT Monday through Friday or online at www.360electrical.com, hover over "Support" at the top of the page and click on "Warranty," then click on "Agent, Idealist and Idealist 2.4 RECALL INFO" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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