Recall #16-144 · Published April 14, 2016

Staples the Office Superstore Back in Motion Office Chairs

Staples Recalls Back in Motion Office Chairs Due to Fall Hazard

CPSC published a recall notice for Back in Motion Office Chairs from Staples the Office Superstore on April 14, 2016. CPSC identifies this hazard: The chair can tip over when leaning back, posing a fall hazard. The official remedy states: Consumers should immediately stop using the recalled office chair and contact Staples for a free replacement base.

Recalled Staples and Quill brand “Back in Motion” office chair
Recalled Staples and Quill brand “Back in Motion” office chair
Image: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The chairs have SKU # 203439 and item number SBG 24422 printed on the white label on the underside of the seat cushion.

Which products are included?

This recall involves Staples and Quill brand "Back in Motion" office chairs. The black, bonded leather chair has a tilt function and a base with wheels. The chairs have SKU # 203439 and item number SBG 24422 printed on the white label on the underside of the seat cushion. A second label, also located on the underside of the seat cushion, states "Reg. No. CA31704 (CN)" and "Made by LF Products PTE LTD."

Confirm these details on the official CPSC notice

Why it was recalled

The chair can tip over when leaning back, posing a fall hazard.

Incidents and injuries

None reported

Official remedy

Consumers should immediately stop using the recalled office chair and contact Staples for a free replacement base.

Remedy type: Repair

Product and sales details

Product type
Chairs & stools
Recall number
16-144
Units
About 2,000
Manufactured in
China
Sold at / sales period
Staples stores nationwide and online at Staples.com and Quill.com from January 2014 through January 2016 for about $215.
Importer
Staples the Office Superstore LLC, of Framingham, Mass.
Distributor
Staples the Office Superstore LLC, of Framingham, Mass.

Back in Motion Office Chairs

CPSC product type: Chairs

Recall contact information

Staples toll-free at 844-442-6980 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.staples.com and click on the Warranty & Recall link under the Customer Service tab at the bottom of the page for more information. Consumers can also find information about the recall repair remedy at www.officechairrecall.com.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Related recalls

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