Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
The office chairs with unpadded arms have a five-wheel base and come in two colors: gray and burgundy. A tag on the bottom of the seat cushion has the SKU and item numbers printed on it: the gray SKU is 924204 with item number 21084; and the burgundy SKU is 924203 with item number 21083.
Confirm these details on the official CPSC noticeWhy it was recalled
The base of the chair can break, posing a fall hazard.
Incidents and injuries
Staples has received 41 reports of the chairs' base breaking, including three from consumers who reported falling out of the chairs with one receiving a scratched leg and bump to the back of the head.
Official remedy
Consumers should immediately stop using the chairs and contact the firm for instructions on returning the chairs for a full refund. Staples is contacting all known customers directly to provide this information.
Product and sales details
- Brand
- Global Furniture (Zheijiang)
- Manufacturer
- Global Furniture (Zheijiang) Co. Ltd. of Zheijiang, China
- Product type
- Chairs & stools
- Recall number
- 13-742
- Units
- About 3,350
- Manufactured in
- China
- Sold at / sales period
- Staples.com and online via Staples' in-store kiosks, Staples Advantage, Quill.com and Medical Arts Press between July 2011 and May 2013 for about $50 to $100.
- Importer
- Staples the Office Superstore LLC, of Framingham, Mass.
Bermond Fabric Manager's Chairs
CPSC product type: Chairs
Recall contact information
Staples toll free at (888) 577-9824 from 8:00 a.m. to 8:00 p.m. ET Monday through Friday or online at http://www.staples.com/ and go to the Warranty and Recall Info page or http://www.quill.com/ and go to the Recall Information page.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.