CPSC recall 13-742, announced July 11, 2013, covers Global Furniture (Zheijiang) Bermond Fabric Manager's Chairs (about 3,350 units). The base of the chair can break, posing a fall hazard. The notice cites 41 incident reports. Consumers should immediately stop using the chairs and contact the firm for instructions on returning the chairs for a full refund. Recall contact: call (888) 577-9824, or go to www.staples.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
The office chairs with unpadded arms have a five-wheel base and come in two colors: gray and burgundy. A tag on the bottom of the seat cushion has the SKU and item numbers printed on it: the gray SKU is 924204 with item number 21084; and the burgundy SKU is 924203 with item number 21083.
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Item or SKU numbers. Compare these as well.
- Where to look
a tag on the bottom of the seat cushion
(the notice’s words)- When sold
- July 2011 through May 2013
- Price paid
- $50 to $100
Why it was recalled
The base of the chair can break, posing a fall hazard.
Incidents and injuries
Staples has received 41 reports of the chairs' base breaking, including three from consumers who reported falling out of the chairs with one receiving a scratched leg and bump to the back of the head.
Official remedy
Consumers should immediately stop using the chairs and contact the firm for instructions on returning the chairs for a full refund. Staples is contacting all known customers directly to provide this information.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (888) 577-9824, or go to www.staples.com.
- Get the remedy. This recall offers a refund. The notice says the firm is contacting known buyers directly.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Global Furniture (Zheijiang)
- Manufacturer
- Global Furniture (Zheijiang) Co. Ltd. of Zheijiang, China
- Product type
- Chairs & stools
- Recall number
- 13-742
- Units
- About 3,350
- Manufactured in
- China
- Sold at / sales period
- Staples.com and online via Staples' in-store kiosks, Staples Advantage, Quill.com and Medical Arts Press between July 2011 and May 2013 for about $50 to $100.
- Importer
- Staples the Office Superstore LLC, of Framingham, Mass.
Bermond Fabric Manager's Chairs
CPSC product type: Chairs
This recall in context
Compared with the 129 chair recalls in this index, as of October 31, 2026.
- Size
- 3,350 units: the 76th-largest of 119 chair recalls that state a unit count. The median is 7,000 units.
- Hazard
- Fall: named in 86 of 129 chair recalls, the most common hazard among them.
- Remedy
- Refund: offered in 41 of 129 chair recalls, the most common remedy.
- Time on sale
- 23 months. Recalled 2 months after the last month of sales the notice gives.
Recall contact information
Staples toll free at (888) 577-9824 from 8:00 a.m. to 8:00 p.m. ET Monday through Friday or online at http://www.staples.com/ and go to the Warranty and Recall Info page or http://www.quill.com/ and go to the Recall Information page.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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