CPSC recall 16-109, announced February 24, 2016, covers England's Stove Works Smartstove freestanding pellet stoves (about 2,300 units). Smoke can build up inside the firebox due to ash accumulation and the glass in the door can break, posing a laceration hazard. The notice cites 4 incident reports. Consumers should stop using the unit until repaired and contact the firm to receive a free repair kit and installation instructions. Recall contact: call 800-641-3066, or go to www.heatredefined.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
This recall involves Smartstove free standing pellet stoves, with model number 55-SHSSP01 and serial numbers ranging from 101 through 2513.
Which products are included?
This recall involves Smartstove free standing pellet stoves, with model number 55-SHSSP01 and serial numbers ranging from 101 through 2513. The cast iron pellet stove is about 36 inches high, 24 ½ inches wide, 24 inches deep and has a black satin finish. It has an arched glass door on the front with vents above the door. The Smartstove logo appears on the stove's control panel. The model and serial numbers are located on a black plate on the top right hand corner on the back of the stove.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- One listed. Yours must match it exactly.
- Also in the notice
- Serial numbers. Compare these as well.
- When sold
- September 2015 through December 2015
- Where sold
- Lowe's, among the sellers the notice names
- Price paid
- $1,500
Why it was recalled
Smoke can build up inside the firebox due to ash accumulation and the glass in the door can break, posing a laceration hazard.
Incidents and injuries
The firm has received four reports of incidents, including one report of a minor injury.
Official remedy
Consumers should stop using the unit until repaired and contact the firm to receive a free repair kit and installation instructions.
What to do now
- Check the label. Compare your model number with the one listed in this recall, then check the serial numbers the notice lists.
- Stop using it. The notice says to stop using recalled units.
- Contact the firm. Call 800-641-3066, or go to www.heatredefined.com.
- Get the remedy. This recall offers a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- England's Stove Works
- Manufacturer
- England's Stove Works Inc., of Monroe, Va.
- Recall number
- 16-109
- Units
- About 2,300
- Manufactured in
- United States
- Sold at / sales period
- Lowe's and specialty hardware stores nationwide and online at www.lowes.com from September 2015 through December 2015 for about $1,500.
Smartstove freestanding pellet stoves
CPSC product type: Coal or Wood-Burning Stoves
This recall in context
Compared with the 140 grill and fireplace recalls in this index, as of October 31, 2026.
- Size
- 2,300 units: the 79th-largest of 119 grill and fireplace recalls that state a unit count. The median is 7,900 units.
- Hazard
- Laceration: named in 11 of 140 grill and fireplace recalls.
- Remedy
- Repair: offered in 22 of 140 grill and fireplace recalls.
- Time on sale
- 4 months. Recalled 2 months after the last month of sales the notice gives.
Recall contact information
England's Stove Works at 800-641-3066 from 8 a.m. to 5 p.m. ET Monday through Friday. Extended hours will be in effect until March 15, 2016 from 8 a.m. to 9 p.m. ET Monday through Friday and from 8 a.m. to 2 p.m. on Saturdays. Or, online at www.heatredefined.com and click on Notice located at the top of the page for more information and to register to receive a repair kit.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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