CPSC recall 16-017, announced October 22, 2015, covers United States Stove Pellet Heater/Stove (about 4,400 units). The internal fire box baffle can degrade, overheat and pose a fire hazard. The notice cites 16 incident reports. Consumers should immediately unplug these units, stop using the product and return the circuit board and serial face plate to the firm for $868 cash or $1,200 credit towards the purchase of any United States Stove Company product. Recall contact: call 844-211-6025, go to www.usstove.com, or email productreturns2@usstove.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The firm name and serial number are printed on the faceplate attached by screws on the front bottom of the unit.
Which products are included?
The recall includes United States Stove Company's HomComfort 2400 24K BTU Pellet Heater/Stoves. These steel and polycarbonate products are gray and are used as a window mounted heating appliance. The heaters measure about 21.5 inches high by 24.5 inches deep by 23 inches wide. Serial numbers included in the recall are 0451 through 4420, 5681 through 5890 and 6301 through 6310. The firm name and serial number are printed on the faceplate attached by screws on the front bottom of the unit.
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Serial numbers. Compare these as well.
- Where to look
the faceplate attached by screws on the front bottom of the unit
(the notice’s words)- When sold
- April 2010 through March 2012
- Where sold
- Northern Tool, The Home Depot, and Lowe's, among the sellers the notice names
- Price paid
- $1,000
Why it was recalled
The internal fire box baffle can degrade, overheat and pose a fire hazard.
Incidents and injuries
The United States Stove Company has received 16 reports of fire and property damage. No injuries have been reported.
Official remedy
Consumers should immediately unplug these units, stop using the product and return the circuit board and serial face plate to the firm for $868 cash or $1,200 credit towards the purchase of any United States Stove Company product.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 844-211-6025, go to www.usstove.com, or email productreturns2@usstove.com.
- Get the remedy. This recall offers a refund.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- United States Stove
- Recall number
- 16-017
- Units
- About 4,400
- Manufactured in
- China
- Sold at / sales period
- Northern Tool, Orsheln, Orgill Brothers and Rural King home heating retailers and online at www.HomeDepot.com, www.Lowes.com and www.NorthernTool.com from April 2010 through March 2012 for about $1000.
- Importer
- United States Stove Company, of South Pittsburg, Tenn.
Pellet Heater/Stove
CPSC product type: Coal or Wood-Burning Stoves
This recall in context
Compared with the 140 grill and fireplace recalls in this index, as of October 31, 2026.
- Size
- 4,400 units: the 71st-largest of 119 grill and fireplace recalls that state a unit count. The median is 7,900 units.
- Hazard
- Fire: named in 97 of 140 grill and fireplace recalls, the most common hazard among them.
- Remedy
- Refund: offered in 22 of 140 grill and fireplace recalls.
- Time on sale
- About 2 years. Recalled 43 months after the last month of sales the notice gives.
Recall contact information
United States Stove Company toll-free at 844-211-6025 from 8 a.m. to 5 p.m. ET Monday through Friday, email at productreturns2@usstove.com or online at www.usstove.com. For a direct link to the product return site please visit www.rebateoffer.biz.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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