CPSC recall 15-120, announced April 22, 2015, covers Shark Powered Rotator Lift-Away vacuum cleaners (about 142,000 units). The aluminum wand can disconnect from the vacuum cleaner's handle and remain energized with electricity, posing a risk of electric shock. The notice cites 62 incident reports. Consumers should immediately stop using the recalled vacuum cleaners and contact Euro-Pro to receive a free replacement wand. Recall contact: call (877) 593-5140, or go to www.sharkrecall.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model number is printed on a silver sticker on the upper right-hand corner of the back of the unit.
Which products are included?
This recall involves four models of Shark® brand Rotator® Powered Lift-Away® series upright vacuum cleaners. They are either maroon or purple in color and have a clear plastic middle section. Shark and Rotator are printed on the front of the vacuum cleaners. They measure about 45 inches tall by 12 inches wide. Recalled model numbers include NV650W, NV651, NV652 and NV660. The model number is printed on a silver sticker on the upper right-hand corner of the back of the unit. Models NV650W and NV652 are maroon. Model NV650W is sold directly to consumers by Euro-Pro and model NV652 is sold at retail stores. Models NV651 and NV660 are purple and are sold at retail stores. The date code is printed on the metal prong of the power plug and shows the week and year of manufacture in the WWYY format. Recalled units have date codes beginning with the number 48 or lower and ending with 14. Vacuum cleaners marked with a dimple or green circle sticker on the outside of the plastic cuff that holds the aluminum wand have been inspected by the firm and are not included in this recall.
Confirm these details on the official CPSC noticeWhy it was recalled
The aluminum wand can disconnect from the vacuum cleaner's handle and remain energized with electricity, posing a risk of electric shock.
Incidents and injuries
The firm has received 62 reports of incidents in which the aluminum wand disconnected from the vacuum cleaner's handle. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled vacuum cleaners and contact Euro-Pro to receive a free replacement wand.
Product and sales details
- Brand
- Shark Powered Rotator Lift-Away
- Product type
- Vacuum cleaners
- Recall number
- 15-120
- Units
- About 142,000 in the United States and about 650 in Canada
- Manufactured in
- China
- Sold at / sales period
- Bed Bath & Beyond, Best Buy, Kohl's, Lowes, Target and other stores nationwide, online at www.sharkclean.com and through television infomercials from August 2014 through March 2015 for between $250 and $350.
- Importer
- Euro-Pro Operating LLC, of Newton, Mass.
Shark Powered Rotator Lift-Away vacuum cleaners
CPSC product type: Vacuum Cleaners
Recall contact information
Euro-Pro toll-free at (877) 593-5140 from 7 a.m. to 11 p.m. ET Monday through Saturday and from 9 a.m. to 8 p.m. ET on Sunday, online at www.sharkrecall.com, or click on "Recall" at www.sharkclean.com or www.europro.com for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
