CPSC recall 14-726, announced March 27, 2014, covers Hustler and BigDog riding mowers (about 3,700 units). The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury. The notice reports no incidents. Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair. Recall contact: call (316) 327-1345, or go to www.bigdogmowers.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The serial number appears on a tag located on the left side of the seat platform in front of the fender.
Which products are included?
This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red with a grey seat and a black roll bar. The words BigDog Diablo are printed below the front of the seat and on the sides of the mower. The Hustler mowers are yellow with grey seats. The Hustler mowers have "Hustler" on the front of the footrest and say FastTrak, FastTrakSD or RaptorSD in red on the yellow bar below the front of the seat. The FastTrak and FastTrakSD mowers have a black roll bar. All mowers have right and left steering handles. The recalled mowers have serial numbers between 13082168 and 14012774 for the BigDog R Diablo, between 13081106 and 14013675 for FastTrak, between 13081129 and 14013689 for FasTrakSD and between 13081376 and 14013882 for Hustler RaptorSD. The serial number appears on a tag located on the left side of the seat platform in front of the fender.
Confirm these details on the official CPSC noticeWhy it was recalled
The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury.
Incidents and injuries
No injuries have been reported
Official remedy
Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.
Product and sales details
- Brand
- Hustler and BigDog riding
- Manufacturer
- Excel Industries, Inc., Hesston, Kan.
- Product type
- Lawn mowers
- Recall number
- 14-726
- Units
- About 3,700
- Manufactured in
- United States
- Sold at / sales period
- BigDog and Hustler dealers nationwide from August 2013 to January 2014 for about $4,600 to $8,050.
Hustler and BigDog riding mowers
CPSC product type: Riding Lawn Mowers
Recall contact information
Excel Industries, Inc. collect at (316) 327-1345 between 8 a.m. and 5 p.m. CT Monday through Friday or online at www.bigdogmowers.com and www.hustlerturf.com click Product Recall at the bottom of the home page for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
