CPSC recall 13-704, announced November 1, 2012, covers Hustler and BigDog Lawn Mowers (about 18,000 units). The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard. The notice cites 152 incident reports. Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Recall contact: call (800) 748-8223, or go to www.hustlerturf.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
Read the full CPSC product description and restrictions
The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following colors: Hustler models in yellow; BigDog models in red. They have large mowing decks ranging from 36 to 72 inches. Model name and serial numbers can be found on a tag located on the left side of the frame in the front of the mower's fender. The following model names, serial numbers and types of lawn mower are included in this recall: BrandModel NameTypeSerial Numbers Hustler 1500 Riding Greens Riding 10062845 through 11081604 FasTrak Zero Turn riding 10121082 through 11120946 FasTrak Super Duty Zero Turn riding 10091717 through 12054999 Sport Zero Turn riding 10120377 through 12054999 Super Z Zero Turn riding 10109017 through 12054999 TrimStar Walk-behind 11033546 through 12054999 X-ONE Zero Turn riding 10090765 through 12022041 BigDog A Series Zero Turn riding 11100596 through 12054999 C Series Zero Turn riding 11031908 through 12054999 R Diablo Zero Turn riding 12020696 through 12054999 R PowerBar Zero Turn riding 12020892 through 12054999 R Series Zero Turn riding 11021137 through 12054999 T Series Walk-behind 11050815 through 12054999 X Series Zero Turn riding 11039001 through 12054999 X Diablo Zero Turn riding 11090151 through 12054999
Why it was recalled
The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.
Incidents and injuries
The firm is aware of 152 incidents of vent valve fittings failing. No injuries or property damage have been reported.
Official remedy
Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.
Product and sales details
- Brand
- Hustler and BigDog Lawn
- Manufacturer
- Excel Industries Inc., of Hesston, Kan.
- Product type
- Lawn mowers
- Recall number
- 13-704
- Units
- About 18,000
- Manufactured in
- United States
- Sold at / sales period
- Hustler and BigDog dealers nationwide from September 2010 to May 2012 for between $2,900 and $21,000.
Hustler and BigDog Lawn Mowers
CPSC product type: Riding Lawn Mowers
Recall contact information
Excel Industries; (800) 748-8223, 8 a.m. to 5 p.m. CT Monday to Friday, or websites www.hustlerturf.com and www.bigdogmowers.com and click on Product Recall Information for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
