CPSC recall 14-264, announced August 27, 2014, covers NRS water sports helmets (about 3,300 units). The rivets holding the chin strap to the helmet can fail and cause the helmet to fall off in an incident, posing a risk of head injury. The notice cites 4 incident reports. Consumers should immediately stop using the recalled helmets and return them to the place where purchased or NRS for a free replacement helmet or a full refund. Recall contact: call (800) 635-5202, go to www.nrs.com, or email service@nrs.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
"Chaos" and PO#39225 are printed on a white sticker inside of the helmet.
Which products are included?
This recall involves NRS "Chaos Side Cut" helmets used for water sports, including rafting, kayaking, stand-up paddling and canoeing. The helmet's hard shell is available in yellow, red, blue or white. "NRS" is printed on the front and back of the helmet. The recalled helmets have a black "Boa" dial-fit retention harness inside at the back of the helmet. "Boa" is printed on the dial. "Chaos" and PO#39225 are printed on a white sticker inside of the helmet. Helmets with an "Inspected" sticker inside the shell under the Boa dial are not included in this recall.
Confirm these details on the official CPSC noticeWhy it was recalled
The rivets holding the chin strap to the helmet can fail and cause the helmet to fall off in an incident, posing a risk of head injury.
Incidents and injuries
NRS has received four reports of the helmet's rivets failing. No injuries have been reported.
Official remedy
Consumers should immediately stop using the recalled helmets and return them to the place where purchased or NRS for a free replacement helmet or a full refund.
Product and sales details
- Brand
- NRS
- Product type
- Helmets
- Recall number
- 14-264
- Units
- About 3,300
- Manufactured in
- China
- Sold at / sales period
- Collinsville Canoe and Kayak Store, NRS, Outdoorplay, REI and other paddlesports equipment stores nationwide and online at nrs.com and aire.com from April 2014 through July 2014 for about $60.
- Importer
- NRS Inc., of Moscow, Idaho
NRS water sports helmets
CPSC product type: Helmets & Helmet Accessories
Recall contact information
NRS at (800) 635-5202 from 6 a.m. to 6 p.m. PT Monday through Friday, Saturdays from 7 a.m. to 3 p.m. PT and Sundays from 9 a.m. to 3 p.m. PT, email service@nrs.com, or online at www.nrs.com and click on "Voluntary Recall" for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.




