RecalledRecall 14-130Published

MyStromer Stromer ST1 electric bicycles

BMC Recalls Stromer Electric Bicycles Due to Crash and Injury Hazards

Hazard
Crash
Units
About 1,300 units
Incidents
1 report
Remedy
Replacement

CPSC recall 14-130, announced March 13, 2014, covers MyStromer Stromer ST1 electric bicycles (about 1,300 units). The bicycle fork can break, posing a crash and injury hazard to the rider. The notice cites 1 incident report. Consumers should immediately stop riding the bicycle and take it to an authorized Stromer dealer. Recall contact: call (800) 819-4262, go to www.stromer.ch, or email andrew.gelles@bmc-switzerland.com.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The serial number is etched at the bottom of the rear fork.

Which products are included?

This recall involves all 2013 Stromer ST1 women's and men's pedal-assist electric bicycles, models M33 Elite and P48 Platinum. The bikes were sold in three colors; black, red and white. They have an integrated lithium battery located inside the down tube, motor on the rear hub and a three-button LCD system display on the handlebars. "Stromer" is printed on the top tube of the bicycle frame and on the seat and chain guard. The fork's serial numbers for the recalled bikes start with: ST1S2F, ST1S2G, ST1S2H, ST1S2I, ST1S2J, ST1S3A, ST1S3B, ST1S3C, ST1S3D and ST1S3E. The serial number is etched at the bottom of the rear fork.

Confirm these details on the official CPSC notice

Why it was recalled

The bicycle fork can break, posing a crash and injury hazard to the rider.

Incidents and injuries

BMC has received one report of a fork breaking, resulting in minor scrapes and bruises to the rider.

Official remedy

Consumers should immediately stop riding the bicycle and take it to an authorized Stromer dealer. Consumers with a recalled bicycle will receive a free replacement fork and have it installed at no cost.

Remedy type: Replace

Product and sales details

Manufacturer
MyStromer AG, of Switzerland
Product type
E-bikes
Recall number
14-130
Units
About 1,300 in the U.S. and 11 in Canada
Manufactured in
Switzerland
Sold at / sales period
Authorized Stromer dealers nationwide and online from January 2012 to May 2013 for between $3,500 and $4,000.
Distributor
BMC-USA, of Boston, Mass.

Stromer ST1 electric bicycles

CPSC product type: Bicycles and Bicycle Accessories

Recall contact information

BMC-USA at (800) 819-4262 from 10 a.m. to 5 p.m. ET Monday through Friday, online at www.stromer.ch and click on Fork Recall for more information, or email andrew.gelles@bmc-switzerland.com for more information.

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

Know someone who has one?

Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.

Related recalls

Other notices from the same brand or product category.