CPSC recall 14-129, announced March 12, 2014, covers Flextronics Sales & Marketing AP Wireless activity-tracking wristband (about 1,000,000 units). Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker. The notice cites 9,900 incident reports. Consumers should contact Fitbit for a full refund. Recall contact: call (888) 656-6381, or go to www.fitbit.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The model number is on the back of the recalled wristband below the charging port.
Which products are included?
This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.
Confirm these details on the official CPSC noticeWhy it was recalled
Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.
Incidents and injuries
The firm has received about 9,900 reports of the wristband causing skin irritation and about 250 reports of blistering.
Official remedy
Consumers should contact Fitbit for a full refund.
Product and sales details
- Brand
- Flextronics Sales & Marketing AP
- Manufacturer
- Flextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius
- Product type
- Exercise equipment
- Recall number
- 14-129
- Units
- About 1,000,000 in the U.S. and about 28,000 in Canada
- Manufactured in
- China
- Sold at / sales period
- AT&T, Best Buy, Brookstone, Dick's Sporting Goods, Radio Shack, REI, Sports Authority, Target and other stores nationwide, and online at Amazon.com and Fitbit.com from October 2013 to February 2014 for about $130.
- Importer
- Fitbit Inc., of San Francisco
- Distributor
- Fitbit Inc., of San Francisco
Wireless activity-tracking wristband
CPSC product type: Exercise
Recall contact information
Fitbit, toll-free at (888) 656-6381 from M-F 8 a.m. to 5 p.m. ET or online at www.fitbit.com and click on Recall/Safety Info on the right side of the page next to Terms of Use for more information.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
