CPSC recall 14-013, announced November 5, 2013, covers Cooper Crouse-Hinds Ceiling boxes (about 22,400 units). The ceiling box can crack causing the light fixture to fall from the ceiling, posing an impact hazard to consumers. Consumers should immediately contact Cooper Crouse-Hinds to determine if their product is recalled and whether they will receive a full refund, a free replacement, or a free repair of the ceiling box. Recall contact: call (866) 764-5454, or go to www.crousehinds.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Check the product label for these CPSC-listed model numbers: TP16002, TP16022, TP16023, TP16122, TP16307.
Which products are included?
This recall involves five models of Cooper Crouse-Hinds non-metallic, polycarbonate ceiling boxes with manufacturer or part numbers TP16002, TP16022, TP16023, TP16122 and TP16307. The black, round ceiling boxes are 1.5 to 2.25-inches deep and measure between 3.5 and 4-inches in diameter. These devices are used in the installation of ceiling lighting. "CROUSE-HINDS" and "14.8 CU. IN" or "20.8 CU. IN." appear inside the box. The part number is on the product's packaging.
Confirm these details on the official CPSC noticeWhat to look for
- Model numbers
- 5 listed, all starting with
TP16. Yours must match one exactly. - Also in the notice
- Item or SKU numbers. Compare these as well.
- When sold
- December 2012 through April 2013
- Price paid
- $1.50 to $4
Why it was recalled
The ceiling box can crack causing the light fixture to fall from the ceiling, posing an impact hazard to consumers.
Incidents and injuries
Cooper Crouse-Hinds is aware of one ceiling box cracking. No injuries have been reported.
Official remedy
Consumers should immediately contact Cooper Crouse-Hinds to determine if their product is recalled and whether they will receive a full refund, a free replacement, or a free repair of the ceiling box. If unable to determine via phone, Cooper Crouse-Hinds will send a representative to conduct an on-site identification of the recalled product.
What to do now
- Check the label. Compare your model number with the 5 listed in this recall, then check the item or SKU numbers the notice lists.
- Contact the firm. Call (866) 764-5454, or go to www.crousehinds.com.
- Get the remedy. This recall offers a replacement, a refund or a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Cooper Crouse-Hinds
- Manufacturer
- Cooper Crouse-Hinds, LLC, of Syracuse, N.Y.
- Product type
- Light fixtures
- Recall number
- 14-013
- Units
- About 22,400
- Manufactured in
- United States
- Sold at / sales period
- Electrical supply stores and sales to commercial contractors, professional installers and other end users by authorized distributors nationwide from December 2012 to April 2013 for between $1.50 and $4.
Ceiling boxes
CPSC product type: Electric Wire or Wiring Systems
This recall in context
Compared with the 64 light fixture recalls in this index, as of October 31, 2026.
- Size
- 22,400 units: the 13th-largest of 60 light fixture recalls that state a unit count. The median is 2,730 units.
- Hazards
- Fall: named in 35 of 64 light fixture recalls, the most common hazard among them. Impact: named in 15 of 64 light fixture recalls.
- Remedy
- Replacement: offered in 16 of 64 light fixture recalls. Refund: offered in 7 of 64 light fixture recalls. Repair: offered in 26 of 64 light fixture recalls, the most common remedy.
- Time on sale
- 5 months. Recalled 7 months after the last month of sales the notice gives.
Recall contact information
Cooper Crouse-Hinds toll-free at (866) 764-5454 from 8 a.m. to 8 p.m. ET Monday through Friday or online at www.crousehinds.com and click on Safety Recall under Quick Links on the right of the page for more information
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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