Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Check the product label for these CPSC-listed model numbers: TP16002, TP16022, TP16023, TP16122, TP16307.
Which products are included?
This recall involves five models of Cooper Crouse-Hinds non-metallic, polycarbonate ceiling boxes with manufacturer or part numbers TP16002, TP16022, TP16023, TP16122 and TP16307. The black, round ceiling boxes are 1.5 to 2.25-inches deep and measure between 3.5 and 4-inches in diameter. These devices are used in the installation of ceiling lighting. "CROUSE-HINDS" and "14.8 CU. IN" or "20.8 CU. IN." appear inside the box. The part number is on the product's packaging.
Confirm these details on the official CPSC noticeWhy it was recalled
The ceiling box can crack causing the light fixture to fall from the ceiling, posing an impact hazard to consumers.
Incidents and injuries
Cooper Crouse-Hinds is aware of one ceiling box cracking. No injuries have been reported.
Official remedy
Consumers should immediately contact Cooper Crouse-Hinds to determine if their product is recalled and whether they will receive a full refund, a free replacement, or a free repair of the ceiling box. If unable to determine via phone, Cooper Crouse-Hinds will send a representative to conduct an on-site identification of the recalled product.
Product and sales details
- Brand
- Cooper Crouse-Hinds
- Manufacturer
- Cooper Crouse-Hinds, LLC, of Syracuse, N.Y.
- Product type
- Light fixtures
- Recall number
- 14-013
- Units
- About 22,400
- Manufactured in
- United States
- Sold at / sales period
- Electrical supply stores and sales to commercial contractors, professional installers and other end users by authorized distributors nationwide from December 2012 to April 2013 for between $1.50 and $4.
Ceiling boxes
CPSC product type: Electric Wire or Wiring Systems
Recall contact information
Cooper Crouse-Hinds toll-free at (866) 764-5454 from 8 a.m. to 8 p.m. ET Monday through Friday or online at www.crousehinds.com and click on Safety Recall under Quick Links on the right of the page for more information
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.