Recall 14-013, published November 5, 2013
Cooper Crouse-Hinds Ceiling boxes
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
TP16002Check the product label for these CPSC-listed model numbers: TP16002, TP16022, TP16023, TP16122, TP16307.
Which products are included?
This recall involves five models of Cooper Crouse-Hinds non-metallic, polycarbonate ceiling boxes with manufacturer or part numbers TP16002, TP16022, TP16023, TP16122 and TP16307. The black, round ceiling boxes are 1.5 to 2.25-inches deep and measure between 3.5 and 4-inches in diameter. These devices are used in the installation of ceiling lighting. "CROUSE-HINDS" and "14.8 CU. IN" or "20.8 CU. IN." appear inside the box. The part number is on the product's packaging.
Confirm these details on the official CPSC noticeWhy it was recalled
The ceiling box can crack causing the light fixture to fall from the ceiling, posing an impact hazard to consumers.
Official remedy
Consumers should immediately contact Cooper Crouse-Hinds to determine if their product is recalled and whether they will receive a full refund, a free replacement, or a free repair of the ceiling box. If unable to determine via phone, Cooper Crouse-Hinds will send a representative to conduct an on-site identification of the recalled product.
What should I do if I have TP16002?
- Confirm the model number. Find the label and compare every letter and digit with TP16002, then check the item or SKU numbers the notice lists.
- Contact the firm. Call (866) 764-5454, or go to www.crousehinds.com.
- Get the remedy. This recall offers a replacement, a refund or a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- Cooper Crouse-Hinds
- Recall published
- November 5, 2013
- Category
- Lighting & Ceiling Fans
- Units
- About 22,400
- Sold at / sales period
- Electrical supply stores and sales to commercial contractors, professional installers and other end users by authorized distributors nationwide from December 2012 to April 2013 for between $1.50 and $4.
Other model numbers in this recall
2 of the others start with TP160, like TP16002.
