CPSC recall 11-309, announced August 18, 2011, covers Huichang Furniture Realspace™ PRO 3000 Series Desk Chairs (about 34,000 units). A consumer's finger can get caught in an opening in the chair's tilt mechanism, posing a pinch hazard to consumers. The notice cites 1 incident report. Consumers should immediately stop using the chairs and contact Office Depot's recall hotline to receive a free repair kit with a cover for the tilt mechanism. Recall contact: call (855) 259-5093, or go to www.officedepot.com/customerservice/errata.do.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
This recall involves all Realspace™ PRO 3000 Series Custom Fit desk chairs. The mid-back fabric chairs were sold in black and have SKU number 996-190. The date of manufacture, P.O. number and "Made in China" are printed on labels located on the underside of the seat bottom. Affected chairs have a manufacture date between March 2009 and May 2011, listed in Year/Month/Date format (e.g. date code 20100812 represents August 12, 2010).
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Date codes and item or SKU numbers. Compare these as well.
- Where to look
labels located on the underside of the seat bottom
(the notice’s words)- When sold
- May 2009 through June 2011
- Price paid
- $170
Why it was recalled
A consumer's finger can get caught in an opening in the chair's tilt mechanism, posing a pinch hazard to consumers.
Incidents and injuries
Office Depot has received one report of a consumer who was injured when his finger was pinched by the chair's tilt mechanism.
Official remedy
Consumers should immediately stop using the chairs and contact Office Depot's recall hotline to receive a free repair kit with a cover for the tilt mechanism. Consumers should write down the P.O. number found on the underside of the chair for reference when contacting Office Depot.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (855) 259-5093, or go to www.officedepot.com/customerservice/errata.do.
- Get the remedy. This recall offers a repair. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Huichang Furniture
- Manufacturer
- Huichang Furniture Co. Ltd., of China
- Product type
- Chairs & stools
- Recall number
- 11-309
- Units
- About 34,000 in the United States and 425 in Canada
- Manufactured in
- China
- Sold at / sales period
- Office Depot retail stores nationwide and online at www.OfficeDepot.com from May 2009 through June 2011 for about $170.
- Importer
- Office Depot Inc., of Boca Raton, Fla.
Realspace™ PRO 3000 Series Desk Chairs
CPSC product type: Chairs
This recall in context
Compared with the 129 chair recalls in this index, as of October 31, 2026.
- Size
- 34,000 units: the 36th-largest of 119 chair recalls that state a unit count. The median is 7,000 units.
- Remedy
- Repair: offered in 23 of 129 chair recalls. The most common is refund (41).
- Time on sale
- About 2 years. Recalled 2 months after the last month of sales the notice gives.
Recall contact information
For additional information, contact Office Depot toll-free at (855) 259-5093 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's website at www.officedepot.com/customerservice/errata.do
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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