CPSC recall 07-577, announced September 12, 2007, covers Keystone Manufacturing Cook's Essentials Convection Ovens with Pull-Out Rotisserie and Deni Convection Ovens with Rotisserie (about 32,000 units). Wires behind the control panel can overheat, posing fire and electric shock hazards. The notice cites 49 incident reports. Consumers should immediately stop using the oven and contact QVC or Keystone to receive a replacement oven or a refund. Recall contact: call (800) 367-9444 or (800) 336-4822, or go to www.qvc.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
This recall involves the Cook's Essentials Multi-Function Convection Oven with Pull-Out Rotisserie (model number 910500), which was also sold as the Deni Convection Oven with Rotisserie (model number 10500).
Which products are included?
This recall involves the Cook's Essentials Multi-Function Convection Oven with Pull-Out Rotisserie (model number 910500), which was also sold as the Deni Convection Oven with Rotisserie (model number 10500). The model number can be found on the bottom of the oven. These are countertop ovens and the brand name "Cook's Essentials" or "Deni" is found on the front right panel.
Confirm these details on the official CPSC noticeWhy it was recalled
Wires behind the control panel can overheat, posing fire and electric shock hazards.
Incidents and injuries
QVC has received 49 reports of incidents, including five minor burns, five electrical shocks and 11 incidents of minor property damage to kitchen cabinets and countertops.
Official remedy
Consumers should immediately stop using the oven and contact QVC or Keystone to receive a replacement oven or a refund. QVC and Keystone have notified consumers by telephone and by mail to stop using the oven.
Product and sales details
- Brand
- Keystone Manufacturing
- Product type
- Microwaves, Ranges & stoves
- Recall number
- 07-577
- Units
- About 32,000
- Manufactured in
- China
- Sold at / sales period
- The Cook's Essentials brand was sold exclusively through QVC and the Deni brand was sold through various on-line retailers from October 2006 through May 2007 for about $125.
- Importer
- Keystone Manufacturing Co. Inc., of Buffalo, N.Y.
- Distributor
- QVC of West Chester, Pa.
Cook's Essentials Convection Ovens with Pull-Out Rotisserie and Deni Convection Ovens with Rotisserie
CPSC product type: Ovens/Stoves/Ranges/Microwaves
Recall contact information
Consumers who bought a Cook's Essentials oven through a QVC broadcast or at QVC.com, and who have not been contacted by QVC, should call QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET seven days a week. Consumers who bought a Cook's Essentials oven at a QVC outlet or retail store should return the oven to the store at which it was purchased for a refund. Consumers who bought a Deni brand oven and who have not been contacted by Keystone should call Keystone at (800) 336-4822 between 9 a.m. and 5 p.m. ET Monday through Friday. Consumers can also visit QVC's Web site at www.qvc.com or Deni's Web site at www.deni.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
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Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
