Gateway Lithium-Ion Battery Packs recall 07-219

Gateway Lithium-Ion Battery Packs

Gateway Inc. Recalls Notebook Computer Batteries Due to Fire Hazard

CPSC published a recall notice for Gateway Lithium-Ion Battery Packs from Gateway on June 19, 2007. CPSC identifies this hazard: These lithium-ion battery packs can overheat, which could pose a fire hazard to consumers. This is not an internal battery cell defect. The official remedy states: Consumers should stop using these recalled batteries immediately and contact Gateway to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery pack, and using the AC adapter and power cord to power the system until the replacement battery is received.

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

The part number and "made by SMP" are printed on a label on the underside of the battery pack.

Which products are included?

The recalled battery packs were shipped as the primary or spare battery pack for some Gateway 400VTX and 450ROG series notebooks, and are identified by part numbers: 6500760 or 6500761. The part number and "made by SMP" are printed on a label on the underside of the battery pack.

Confirm these details on the official CPSC notice

Why it was recalled

These lithium-ion battery packs can overheat, which could pose a fire hazard to consumers. This is not an internal battery cell defect.

Incidents and injuries

Gateway has received four reports of battery packs overheating, including minor property damage. No injuries have been reported.

Official remedy

Consumers should stop using these recalled batteries immediately and contact Gateway to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery pack, and using the AC adapter and power cord to power the system until the replacement battery is received.

Product and sales details

Brand: Gateway
Product type: Battery chargers, Laptop batteries
Recall number: 07-219
Units: About 14,000
Manufactured in: China
Sold at / sales period: Gateway's professional and direct distributors and Gateway Country stores nationwide from May 2003 through August 2003. The computers with these batteries sold for between $1,200 and $2,400 and individual batteries sold for between $60 and $90.
Distributor: Gateway Inc., of Irvine, Calif.