CPSC recall 07-219, announced June 19, 2007, covers Gateway Lithium-Ion Battery Packs (about 14,000 units). These lithium-ion battery packs can overheat, which could pose a fire hazard to consumers. The notice cites 4 incident reports. Consumers should stop using these recalled batteries immediately and contact Gateway to receive a replacement battery. Recall contact: call (800) 292-6813, or go to www.gateway.com/battery.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The part number and "made by SMP" are printed on a label on the underside of the battery pack.
Which products are included?
The recalled battery packs were shipped as the primary or spare battery pack for some Gateway 400VTX and 450ROG series notebooks, and are identified by part numbers: 6500760 or 6500761. The part number and "made by SMP" are printed on a label on the underside of the battery pack.
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Item or SKU numbers. Compare these as well.
- Where to look
a label on the underside of the battery pack
(the notice’s words)- When sold
- May 2003 through August 2003
- Price paid
- $60 to $2,400
Why it was recalled
These lithium-ion battery packs can overheat, which could pose a fire hazard to consumers. This is not an internal battery cell defect.
Incidents and injuries
Gateway has received four reports of battery packs overheating, including minor property damage. No injuries have been reported.
Official remedy
Consumers should stop using these recalled batteries immediately and contact Gateway to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery pack, and using the AC adapter and power cord to power the system until the replacement battery is received.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call (800) 292-6813, or go to www.gateway.com/battery.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- Gateway
- Product type
- Battery chargers, Laptop batteries
- Recall number
- 07-219
- Units
- About 14,000
- Manufactured in
- China
- Sold at / sales period
- Gateway's professional and direct distributors and Gateway Country stores nationwide from May 2003 through August 2003. The computers with these batteries sold for between $1,200 and $2,400 and individual batteries sold for between $60 and $90.
- Distributor
- Gateway Inc., of Irvine, Calif.
Gateway Lithium-Ion Battery Packs
CPSC product type: Adapter/Power Supply/Charger/Battery
This recall in context
Compared with the 124 battery charger recalls in this index, as of October 31, 2026.
- Size
- 14,000 units: the 68th-largest of 114 battery charger recalls that state a unit count. The median is 27,400 units.
- Hazard
- Fire: named in 92 of 124 battery charger recalls, the most common hazard among them.
- Brand history
- Gateway is named in 2 CPSC notices in this index, from 1999 to 2007. This recall is the most recent. The one before: Gateway foam rubber cows (00-002, Oct 1999).
- Time on sale
- 4 months. Recalled 46 months after the last month of sales the notice gives.
Recall contact information
For additional information, contact Gateway at (800) 292-6813 between 7 a.m. and 10 p.m. CT seven days a week or visit the company's Web site at www.gateway.com/battery
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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