CPSC recall 04-562, announced July 6, 2004, covers Euroflex Americas Multi-surface Steam Cleaner with Attachments (about 22,000 units). Some of the attachments are missing an "O" ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers. The notice cites 22 incident reports. Repair kits are being provided by QVC to the consumer. Recall contact: call (800) 367-9444 or (888) 896-8786.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
Euroflex Monster 55 – 1600-Watt Multi-surface Steam Cleaner with Attachments. The steam cleaner has a red body and black cords and attachments. The word "monster" is written on the side of the steam cleaner.
Confirm these details on the official CPSC noticeWhy it was recalled
Some of the attachments are missing an "O" ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers.
Incidents and injuries
22 complaints of steam escaping, which could burn the user holding the steam cleaner. None required medical treatment.
Official remedy
Repair kits are being provided by QVC to the consumer.
Product and sales details
- Brand
- Euroflex Americas
- Manufacturer
- Euroflex Americas Inc., of New York, N.Y.
- Product type
- Steam cleaners
- Recall number
- 04-562
- Units
- About 22,000
- Manufactured in
- Italy
- Sold at / sales period
- QVC television nationwide, from February 2004 to March 2004, at $69.
Multi-surface Steam Cleaner with Attachments
CPSC product type: Steamers
Recall contact information
Call QVC Customer Service toll-free at (800) 367-9444 between 8 a.m. to 12 a.m. ET, seven days per week. Also, call Euroflex toll-free at (888) 896-8786, Monday through Friday, 8 a.m. to 12 a.m.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
