CPSC recall 04-534, announced February 12, 2004, covers Carbon Monoxide (CO) Alarms (about 74,000 units). The recalled units fail to detect carbon monoxide after 1 year of operation, due to an internal software error. The notice cites 1 incident report. Consumers should contact their system installer or service provider to arrange for the free installation of a replacement CO alarm. Recall contact: call 855-286-8889.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Which products are included?
These ESL SafeAir 240-COE Carbon Monoxide alarms are hard-wired and require professional installation. The white, rectangular units are about 6 inches long and 2.75 inches high. "CARBON MONOXIDE ALARM" and "DO NOT PAINT" are written on the front of the units. "240-Coe, "SENTROL," (a former name of the company) and the date code are written on the back. The date code is a four-digit number ending with a "T." The four digits denote the year and week of manufacture. For example, the date code "0045T" refers to a unit that was manufactured in the 45th week of 2000. Only units with date codes 0045T (November 2000) through 0235T (August 2002) are included in the recall.
Confirm these details on the official CPSC noticeWhat to look for
- Also in the notice
- Date codes. Compare these as well.
- When sold
- November 2000 through October 2003
- Price paid
- $49
Why it was recalled
The recalled units fail to detect carbon monoxide after 1 year of operation, due to an internal software error. These CO alarms do not provide an "end of life" signal or other indication of inoperability, even if the test button is depressed.
Incidents and injuries
GE Security has received one report that the CO detector did not operate properly in the presence of CO. No injuries have been reported.
Official remedy
Consumers should contact their system installer or service provider to arrange for the free installation of a replacement CO alarm.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Contact the firm. Call 855-286-8889.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- GE Security, Inc., (GE Security)
- Manufacturer
- GE Security, Inc., (GE Security) of Tualatin, Ore.
- Product type
- Carbon monoxide alarms
- Recall number
- 04-534
- Units
- About 74,000
- Manufactured in
- China
- Sold at / sales period
- Distributors, dealers and installers of security systems nationwide, from November 2000 through October 2003, for about $49.
Carbon Monoxide (CO) Alarms
CPSC product type: Carbon Monoxide Detectors/Alarms
This recall in context
Compared with the 19 carbon monoxide alarm recalls in this index, as of October 31, 2026.
- Size
- 74,000 units: the 7th-largest of 14 carbon monoxide alarm recalls that state a unit count. The median is 62,000 units.
- Hazard
- Carbon monoxide: named in 11 of 19 carbon monoxide alarm recalls, the most common hazard among them.
- Time on sale
- About 3 years. Recalled 4 months after the last month of sales the notice gives.
Recall contact information
Call UTC Fire and Security (formerly GE Security) at 855-286-8889 option 2 between 8am and 8pm ET Monday through Friday.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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