CPSC recall 04-129, announced April 28, 2004, covers Trojan Technologies TrojanUVMax® Water Disinfection System (about 3,900 units). Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard. The notice cites 40 incident reports. Contact Trojan Technologies to arrange a free lamp repair or replacement. Recall contact: call 800-265-7246, or email technicalsupport@viqua.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
Model numbers are written on the Underwriters Laboratories label on the power supply.
Which products are included?
The recalled TrojanUVMax system, designed for residential and light commercial application, uses ultraviolet light to disinfect water. "TROJANUVMAX" is written on the system's steel chamber. Models included in the recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are written on the Underwriters Laboratories label on the power supply. No other Trojan Technologies model or product is included in this recall. The lamps were manufactured in the U.S. and the system is assembled in Canada.
Confirm these details on the official CPSC noticeWhy it was recalled
Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.
Incidents and injuries
Trojan Technologies has received 40 reports of the systems overheating worldwide, resulting in some damaged units. No injuries or other property damage have been reported.
Official remedy
Contact Trojan Technologies to arrange a free lamp repair or replacement.
Product and sales details
- Brand
- Trojan Technologies
- Manufacturer
- Trojan Technologies Inc., of London, Ontario, Canada
- Recall number
- 04-129
- Units
- About 3,900 sold in the U.S. (About 12,500 sold worldwide)
- Manufactured in
- United States, Canada
- Sold at / sales period
- Water treatment dealers, plumbing stores and through direct sales from plumbers, from August 2000 through April 2004, for between $500 and $1,500.
TrojanUVMax® Water Disinfection System
CPSC product type: Water Distillers/Coolers/Purifiers
Recall contact information
Consumers can contact the firm by email at technicalsupport@viqua.com or at 800-265-7246 anytime.
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
