CPSC recall 04-113, announced April 2, 2004, covers Pacific Cycle Mongoose aluminum 20-inch-wheel "D-XR AL" mountain bicycles (about 14,000 units). The rear shock absorber allows the aluminum dual-suspension frame to flex severely, causing the frame to become unstable and break, posing the risk of injury to riders. The notice cites 2 incident reports. Consumers should stop using these bicycles immediately and call Pacific Cycle Inc. to receive a free replacement rear shock and instructions. Recall contact: call (877) 564-2261, or go to www.mongoose.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
They have model number "R1590WMET" written on the service sticker, located on the bottom bracket tube near the pedals.
Which products are included?
These are Mongoose aluminum 20-inch-wheel, D-XR AL, dual-suspension mountain bicycles. They have model number "R1590WMET" written on the service sticker, located on the bottom bracket tube near the pedals. The bicycles are silver and red colored. "Mongoose" and "DXR AL" are on the frame of the bicycles. Only Mongoose 20-inch D-XR bicycles with aluminum frames are included this recall. Bicycles with steel frames are not included.
Confirm these details on the official CPSC noticeWhy it was recalled
The rear shock absorber allows the aluminum dual-suspension frame to flex severely, causing the frame to become unstable and break, posing the risk of injury to riders.
Incidents and injuries
Pacific Cycle Inc. has received two reports of the frames on these bicycles breaking, resulting in abrasions and bruises to the rider.
Official remedy
Consumers should stop using these bicycles immediately and call Pacific Cycle Inc. to receive a free replacement rear shock and instructions.
Product and sales details
- Brand
- Pacific Cycle
- Manufacturer
- Pacific Cycle Inc., of Madison, Wis.
- Product type
- Bicycles & components
- Recall number
- 04-113
- Units
- About 14,000
- Manufactured in
- China
- Sold at / sales period
- Bicycle stores and department stores nationwide, from September 2003 through March 1, 2004, for about $99.
Mongoose aluminum 20-inch-wheel "D-XR AL" mountain bicycles
CPSC product type: Bicycles & Accessories
Recall contact information
For more information, call Pacific Cycle Inc. toll-free at (877) 564-2261 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.mongoose.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
