Recall #02-541 · Published May 17, 2002

QVC Red Devil Gas Grills

CPSC, QVC, Inc., Announce Recall of Red Devil Gas Grills

CPSC published a recall notice for Red Devil Gas Grills from QVC on May 17, 2002. CPSC identifies this hazard: The product's design allows consumers to light the grill at an air intake tube, instead of at the burner. When the grill is lit at the air intake tube, it will appear to function normally, though gas inside the air intake tube will ignite. The tube can reach temperatures of up to 750 degrees Fahrenheit and present a burn hazard to consumers. In earlier, but similar products sold by a different firm, the heat produced by lighting the grill at the air intake tube has damaged the plastic support piece, and caused the grill to fall to the ground. Flames from the lit grill can burn nearby consumers when it collapses and ignite surrounding combustibles. The official remedy states: Consumers who purchased one of these grills from QVC should stop using them immediately and call QVC Customer Service. Consumers who purchased the product after August 1998 will receive, upon notifying QVC, revised operating instructions and a warning label to be put on the locking mechanism next to the air hole, warning users not to light the grill at the air hole opening in the venturi tube.

Recalled Red Devil Grill
Recalled Red Devil Grill
Image: CPSC recall notice

What to check on the product label

Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.

The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.

Additional identifying details

They have a logo on the label of the lid and grill base showing a devil cooking at a grill with the writing, "Red Devil." The lid also reads "The Portable Outdoor Kitchen." Components sold with the grill include a heat plate, an oversized skillet with handles, a table-safe serving trivet, and carrying totes.

Which products are included?

These red metal gas grills have a tripod stand. They have a logo on the label of the lid and grill base showing a devil cooking at a grill with the writing, "Red Devil." The lid also reads "The Portable Outdoor Kitchen." Components sold with the grill include a heat plate, an oversized skillet with handles, a table-safe serving trivet, and carrying totes.

Confirm these details on the official CPSC notice

Why it was recalled

The product's design allows consumers to light the grill at an air intake tube, instead of at the burner. When the grill is lit at the air intake tube, it will appear to function normally, though gas inside the air intake tube will ignite. The tube can reach temperatures of up to 750 degrees Fahrenheit and present a burn hazard to consumers. In earlier, but similar products sold by a different firm, the heat produced by lighting the grill at the air intake tube has damaged the plastic support piece, and caused the grill to fall to the ground. Flames from the lit grill can burn nearby consumers when it collapses and ignite surrounding combustibles.

Incidents and injuries

CPSC has received 44 reports of consumers suffering burns to legs, hands and fingers, including reports of some third degree burns. There have been no incidents reported by QVC customers.

Official remedy

Consumers who purchased one of these grills from QVC should stop using them immediately and call QVC Customer Service. Consumers who purchased the product after August 1998 will receive, upon notifying QVC, revised operating instructions and a warning label to be put on the locking mechanism next to the air hole, warning users not to light the grill at the air hole opening in the venturi tube.

Product and sales details

Brand
QVC
Product type
Grills
Recall number
02-541
Units
About 11,100
Manufactured in
China, Hong Kong
Sold at / sales period
QVC sold the grills between May 1999 and December 2000. The grills were sold to consumers for approximately $150.
Distributor
QVC, Inc., of West Chester, Pa.

Red Devil Gas Grills

CPSC product type: Grills, Smokers & Accessories

Recall contact information

Customers may call QVC Customer Service at (800) 334- 9324, between 9:00 a.m. to 5:00 p.m. ET, Monday through Friday, or visit the firm's website at www.qvc.com

Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.

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