CPSC recall 02-541, announced May 17, 2002, covers QVC Red Devil Gas Grills (about 11,100 units). The product's design allows consumers to light the grill at an air intake tube, instead of at the burner. The notice cites 44 incident reports. Consumers who purchased one of these grills from QVC should stop using them immediately and call QVC Customer Service. Recall contact: go to www.qvc.com.
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Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
They have a logo on the label of the lid and grill base showing a devil cooking at a grill with the writing, "Red Devil." The lid also reads "The Portable Outdoor Kitchen." Components sold with the grill include a heat plate, an oversized skillet with handles, a table-safe serving trivet, and carrying totes.
Which products are included?
These red metal gas grills have a tripod stand. They have a logo on the label of the lid and grill base showing a devil cooking at a grill with the writing, "Red Devil." The lid also reads "The Portable Outdoor Kitchen." Components sold with the grill include a heat plate, an oversized skillet with handles, a table-safe serving trivet, and carrying totes.
Confirm these details on the official CPSC noticeWhat to look for
- When sold
- May 1999 through December 2000
- Where sold
- QVC, among the sellers the notice names
- Price paid
- $150
Why it was recalled
The product's design allows consumers to light the grill at an air intake tube, instead of at the burner. When the grill is lit at the air intake tube, it will appear to function normally, though gas inside the air intake tube will ignite. The tube can reach temperatures of up to 750 degrees Fahrenheit and present a burn hazard to consumers. In earlier, but similar products sold by a different firm, the heat produced by lighting the grill at the air intake tube has damaged the plastic support piece, and caused the grill to fall to the ground. Flames from the lit grill can burn nearby consumers when it collapses and ignite surrounding combustibles.
Incidents and injuries
CPSC has received 44 reports of consumers suffering burns to legs, hands and fingers, including reports of some third degree burns. There have been no incidents reported by QVC customers.
Official remedy
Consumers who purchased one of these grills from QVC should stop using them immediately and call QVC Customer Service. Consumers who purchased the product after August 1998 will receive, upon notifying QVC, revised operating instructions and a warning label to be put on the locking mechanism next to the air hole, warning users not to light the grill at the air hole opening in the venturi tube.
What to do now
- Check the product. This notice lists no model numbers. Compare yours with the description and photos in the official notice.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Go to www.qvc.com.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
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Product and sales details
- Brand
- QVC
- Product type
- Grills
- Recall number
- 02-541
- Units
- About 11,100
- Manufactured in
- China, Hong Kong
- Sold at / sales period
- QVC sold the grills between May 1999 and December 2000. The grills were sold to consumers for approximately $150.
- Distributor
- QVC, Inc., of West Chester, Pa.
Red Devil Gas Grills
CPSC product type: Grills, Smokers & Accessories
This recall in context
Compared with the 77 grill recalls in this index, as of October 31, 2026.
- Size
- 11,100 units: the 35th-largest of 63 grill recalls that state a unit count. The median is 13,750 units.
- Hazards
- Fire: named in 52 of 77 grill recalls, the most common hazard among them. Burn: named in 34 of 77 grill recalls.
- Brand history
- QVC is named in 16 CPSC notices in this index, from 1996 to 2024. This recall is the 4th. The one before: QVC Teba Cooking System multifunction ovens (97-189, Sep 1997). 2 of them are grill recalls.
- Time on sale
- 20 months. Recalled 17 months after the last month of sales the notice gives.
Recall contact information
Customers may call QVC Customer Service at (800) 334- 9324, between 9:00 a.m. to 5:00 p.m. ET, Monday through Friday, or visit the firm's website at www.qvc.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
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