CPSC recall 02-189, announced June 27, 2002, covers In-Sink-Erator Hot water dispensers (about 252,200 units). Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat build-up. The notice cites 3 incident reports. Consumers should unplug their hot water dispensers immediately, check the serial number and contact In-Sink-Erator, if their unit is part of the recall. Recall contact: call (800) 295-8727, or go to www.insinkerator.com.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The serial number (S/N) is printed on a specification plate attached to the metal holding tank.
Which products are included?
The recalled hot water dispensers are half-gallon capacity models, made in the USA and sold under various brand names, including In-Sink- Erator®, ISE®, Steamin' Hot®, Emerson®, Dayton™, ACE™, Kenmore® and Kohler™. The serial number (S/N) is printed on a specification plate attached to the metal holding tank. This recall involves instant hot water dispensers with serial numbers (some begin with two letters) 999- 10 or those that fall between 1000 and 3084000. One-third gallon capacity instant hot water dispensers manufactured by In-Sink-Erator are not involved in this recall.
Confirm these details on the official CPSC noticeWhy it was recalled
Water can leak from the metal holding tank, wet insulating material and cause electrical arcing and heat build-up. This poses a fire hazard.
Incidents and injuries
In-Sink-Erator has received three reports of holes in the electrical insulation or outer cover of the hot water dispenser. One report involved a kitchen fire that caused nearly $7,000 in property damage. No injuries have been reported.
Official remedy
Consumers should unplug their hot water dispensers immediately, check the serial number and contact In-Sink-Erator, if their unit is part of the recall. Consumers with affected units will receive a replacement insulation shield.
Product and sales details
- Brand
- In-Sink-Erator
- Manufacturer
- In-Sink-Erator, of Racine, Wis.
- Product type
- Water heaters
- Recall number
- 02-189
- Units
- About 252,200
- Manufactured in
- United States
- Sold at / sales period
- Plumbers, building contractors, home centers and hardware stores sold these instant hot water dispensers, from January 1972 through December 1996, for between $100 and $250.
Hot water dispensers
CPSC product type: Electric Water Heaters
Recall contact information
For more information and a complete list of brands, consumers can contact In-Sink-Erator at (800) 295-8727 from 8 a.m. to 8 p.m. ET Monday through Friday or visit the firm's website at www.insinkerator.com
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
