CPSC recall 00-097, announced April 12, 2000, covers Proctor-Silex toasters (about 95,000 units). The heating elements in these toasters can remain on after the toast pops up. The notice cites 24 incident reports. Consumers should immediately unplug and stop using these toasters. Recall contact: call 800-851-8900, or go to www.proctorsilex.com/recall.
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
The CPSC data does not provide a discrete model-number list for this record. Compare the product description and identification details on the official notice.
The toasters with model number 24205 are white, and toasters with model number 24208 are black and chrome.
Which products are included?
These are traditional upright electric toasters with single lifters and four extra-wide slots that can accommodate bread or bagels. The toasters with model number 24205 are white, and toasters with model number 24208 are black and chrome. The model number, series code, UL logo and "MADE IN CHINA" are printed on the bottom of the toaster. The recall includes only toasters with series codes A0379 through A3279 or series code A2589 through A3289. The name "Proctor-Silex" is written in gray lettering on the front panel of the toaster. A control dial, labeled in units from "1" to "6" for adjusting the degree of toasting, and a bread lifter for raising and lowering the food are located on the front of the toaster.
Confirm these details on the official CPSC noticeWhy it was recalled
The heating elements in these toasters can remain on after the toast pops up. This poses a fire hazard.
Incidents and injuries
CPSC and Proctor-Silex have received at least 24 complaints from consumers of these toasters staying on after the toast popped up. There have been three reports of food fires, resulting in property damage to kitchen cabinets. No injuries have been reported.
Official remedy
Consumers should immediately unplug and stop using these toasters. For information on receiving a free replacement toaster, consumers should call Proctor-Silex.
Product and sales details
- Brand
- Proctor-Silex
- Product type
- Toasters
- Recall number
- 00-097
- Units
- About 95,000
- Manufactured in
- China
- Sold at / sales period
- Mass merchandise stores nationwide, including Ames, Bradlees, Burdines, Eckerd, Rite Aid, Servistar and Walgreens, sold these toasters, from April 1997 through September 1999, for between $20 and $25.
- Importer
- Proctor-Silex Inc., of Glen Allen, Va.
Proctor-Silex toasters
CPSC product type: Toasters/Toaster Ovens
Recall contact information
Consumers may call Proctor-Silex toll-free at 800-851-8900 between 8 a.m. and 8 p.m. ET Monday through Friday, or go to their website at http://www.proctorsilex.com/recall
Verify phone numbers, hours, and websites on the current CPSC notice before contacting the firm.
Know someone who has one?
Recalls only work when owners hear about them. Send this notice to family or friends who might own the same product.
