Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.
Identifiers in this source record
2020 MCI J4500EPart: 07-09-2701Part: 9563662021 MCI D45CRTELEPart: 07-09-27022021 MCI J4500E2023 MCI D45CRTELE2023 MCI J4500E2025 MCI J4500E2024 MCI D45CRTE2024 MCI D45CRTELEVehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.
Read the vehicles identification guideWhy this notice was issued
A battery module that overheats increases the risk of a fire.
Official action
MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.
Read the full official instructionsProduct & source details
- Product
- 2020 MCI J4500E
- Brand or manufacturer
- MCI
- Source
- NHTSA
- Notice type
- Recall
- Source reference
- 25V567000
- Category
- Vehicles & road safety