RecallNHTSA 24V657000Published

Nova Bus (US) Inc.: equipment:electrical

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2019 NOVA BUS LFSManufacturer campaign: CR5637Part: N97496Part: N944772019 NOVA BUS LFS ARTIC2020 NOVA BUS LFS2020 NOVA BUS LFS ARTIC2021 NOVA BUS LFS2021 NOVA BUS LFS ARTIC2022 NOVA BUS LFS ARTIC2023 NOVA BUS LFS ARTIC2024 NOVA BUS LFS2022 NOVA BUS LFS2023 NOVA BUS LFS
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.

Official action

Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2019 NOVA BUS LFS
Brand or manufacturer
NOVA BUS
Source
NHTSA
Notice type
Recall
Source reference
24V657000
View all