RecallNHTSA 24V648000Published

Nova Bus (US) Inc.: electrical system: instrument cluster/panel

Nova Bus (US) Inc. (Nova) is recalling certain 2023 LFS Artic and 2023-2024 LFS vehicles. The instrument panel may fail to display the speedometer or incorrectly display warning lights, due to defective firmware. In addition, the firmware may result in a loss of drive power. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays."

What to check on the product label

Compare the exact product and every lot, model, serial range or date listed in the official notice. A similar name alone does not establish that your product is included.

Identifiers in this source record

2023 NOVA BUS LFS ARTICManufacturer campaign: CR5636Part: N76230125Part: N762300872024 NOVA BUS LFS2023 NOVA BUS LFS
Details to have ready

Vehicle: VIN plus the year, make and model. Car seat or equipment: Manufacturer, model and production date from the label. Tire: Brand, tire line, size and DOT tire identification number.

Read the vehicles identification guide

Why this notice was issued

An instrument panel that fails to show critical safety information, such as the speedometer or warning lights, can increase the risk of a crash. A loss of drive power also increases the risk of a crash.

Official action

Novas Bus will update the instrument panel firmware, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5636.

Follow the specific instructions and use the contact details in the announcement if you need help confirming a match or arranging the remedy.

Read the full official instructions

Product & source details

Product
2023 NOVA BUS LFS ARTIC
Brand or manufacturer
NOVA BUS
Source
NHTSA
Notice type
Recall
Source reference
24V648000
View all