Recall 23-136, published February 23, 2023
Platinum Health LumaRail Bed Assist Rails
Compare the model on your label, then check any serial numbers, date codes, and exclusions in the notice. A model match alone does not confirm that your unit is included.
Affected model numbers
PHB4000The name "Platinum Health" is printed on a label located on the leg of the bed rail or on the grip handle.
Which products are included?
This recall involves the Bed Assist Rail with Legs (model PHB4000), Free Standing Bed Assist Rail (model PHB6000) and the DoubleSafe Bed Assist Rail (model PHB7000D). The bed rails are made of white metal tubing with a gray or black foam rubber grip handle and may have a black fabric pouch. The name "Platinum Health" is printed on a label located on the leg of the bed rail or on the grip handle. The bed rails also have a light mount below the grip handle.
Confirm these details on the official CPSC noticeWhy it was recalled
When the recalled bed rails are attached to an adult's bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. This poses a serious entrapment hazard and risk of death by asphyxiation.
Official remedy
Consumers should immediately stop using the recalled bed rails and contact Platinum Health for a free repair kit. Consumers who use model PHB7000D on twin beds will receive a free replacement bedrail redesigned to properly fit twin beds.
What should I do if I have PHB4000?
- Confirm the model number. Find the label and compare every letter and digit with PHB4000.
- Stop using it. The notice says to stop using recalled units immediately.
- Contact the firm. Call 833-408-0509, go to www.recallrtr.com/bedrails, or email bedrails@realtimeresults.net.
- Get the remedy. This recall offers a repair or a replacement. The notice says the remedy is free.
- Read the official notice. The CPSC notice is the final word on which units are included and what to do.
- Brand
- Platinum Health
- Recall published
- February 23, 2023
- Category
- Mattresses & Bedding
- Units
- About 53,000
- Sold at / sales period
- The Platinum Health website, PlatinumHealthLLC.com, through major online retailers including Amazon, Walmart.com, eBay, and Overstock, and online medical supply stores nationwide including RehabMart and Fabrication Enterprises. The bed rails were sold from July 2015 through December 2022 for between $65 and $100.
